Community Partnership Manager

Health Harmonie, part of Medinet Group, is seeking a Customer Account Manager to drive growth and client satisfaction across our community specialist services.

About Medinet Group: Medinet Group is a dynamic healthcare organisation dedicated to delivering high-quality clinical services across the UK. Our integrated businesses
- Medinet (in sourcing),
Health Harmonie (community specialist services), and Health Harmonie Minds (mental health and wellbeing services) - work collaboratively with NHS and healthcare partners to enhance patient care, reduce waiting times, and drive innovation in healthcare delivery.

• Developing and maintaining an in-depth understanding of our business, offerings, competitors, and industry trends to remain well-informed and proficient in client interactions
• Identify and assess suitable host sites for new and existing contracts
• Initiating contact with potential clients, following up on leads, and successfully acquiring new clients (GP's) to expand the business across a broad geographic region
• Nurturing and cultivating strong, trusting relationships with clients, fostering loyalty and long-term partnerships
• Identifying and comprehending client needs, proactively seeking out new business opportunities within your assigned portfolio
• Delivering exceptional customer service and consistently striving to ensure clients' needs are met and expectations are exceeded
• Clear and efficient communication between internal teams, ensuring seamless delivery of solutions and services to clients
• Identifying areas for improvement within the account management process and suggesting new tools and streamlined processes to enhance efficiency
• Think strategically when faced with obstruction from internal and external stakeholders

• Entry-level professional with a focus on business development, sales, or account management
• Ideally experienced in the healthcare sector
• Driven and ambitious, with a strong determination to achieve success
• Experience in cold calling and prospecting to generate new leads and clients would be advantageous
• Excellent communication, interpersonal, and negotiation skills, enabling effective interactions with clients and internal teams
• Proficiency in Microsoft Office to efficiently manage client data and communication
• Highly organised and solution‑oriented, capable of resolving challenges and achieving objectives
• Self‑starter with the ability to work efficiently under pressure and independently drive initiatives
• Possession of a full, clean driving licence and access to a car to facilitate travel for client meetings and business needs

Not Applicable

Full-time

Sales and Business Development

Hospitals and Health Care