Assistant Manager - Shuttle Operations

Assistant Manager Domestic Park‑Ride (HJAIA)

Company Background

Vectour Group (Vectour) is a leading transportation management and facilities support services company. We hire individuals who make safety and customer service their top priorities. If you have the drive, confidence, and determination to succeed, Vectour is looking for you! Every member of this diverse team is essential to our success.

This position is responsible for the overall supervision of the hourly shuttle bus drivers and the courtesy cart drivers for the Park and Ride division.

• Manage drivers, dispatchers, coordinators and fleet maintenance daily
• Daily inspection of uniforms for all supervised employees for compliance with the uniform policy/dress code
• Assign/Reassign hourly employees to a work area or vehicle
• Verify and document callouts hourly
• Make necessary schedule adjustments to fulfill minimum staffing requirements
• Serve appropriate discipline for violations per policy and/or CBA
• Complete daily bus audits
• Dispatch as needed
• Pre/Post trip inspection of company vehicle at shift change times
• Ensure timely fueling of vehicles
• Monitor/communicate via radio throughout shift
• Visually inspect locations for compliance of company goals
• Report maintenance issues to Fleet and Ops Manager
• Perform random checks for required driver’s license and company issued badges
• Assist with processing exception transactions
• Conduct regular facility and equipment inspections to ensure all are in good maintenance condition and properly stocked with tickets and receipt paper
• Respond to customer service-related issues per company guidelines
• Monitor and implement effective safety procedures
• Gain and maintain knowledge of company policy/procedures and collective bargaining agreement
• Direct traffic to available parking
• Interact with customers, presenting a professional demeanor
• Disseminate information to other departments/ employees as needed
• Possess a valid driver’s license/ state issued  be carried with the employee at all time
• Complete weekly time samples for Shuttle operation

• High School Diploma or equivalent.
• Minimum Age Requirement:
  Must be 21 years of age or older.
• Availability to work 3rd shift and/or weekends may be a requirement.
• Legal driving license and ability to pass background and DOT checks.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one situations to customers and other employees of the company.

Ability to add, subtract, two‑digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money.

Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.

Stand; walk; use hands to handle cash and equipment. Sit and balance occasionally; lift and/or move up to 75 pounds. Reasonable accommodations may be made.

Reasonable accommodations may be made.

Vectour Group, Inc. (Vectour) aspires to have a culture where all people thrive and grow forward. Vectour strives to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Vectour is an equal opportunity employer and by doing so will sustain and promote an inclusive culture that supports future growth for all.

Job Type: Full‑time

Pay: $20.67 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Night shift
• Overnight shift
• Weekend availability

Ability to commute/relocate:

• Atlanta, GA 30320:
  Reliably commute or planning to relocate before starting work (Required)

Experience:

• Assistant manager: 2 years (Preferred)

License/Certification:

• State of Georgia Driver's License (Required)
• Medical DOT Card (Preferred)

Work Location:

On‑site - 1800 Sullivan Road, College Park, GA 30337