ServiceNow Developer Security Clearance

Position: ServiceNow Developer with Security Clearance
Typical

Duties and Responsibilities:

• Manage Service Now modules and workflows

• Create go-to-market proof-of-concept applications on the Service Now platform.

• Create rational, competent-based technological designs from functional specifications.

• Create new Service Now procedures and workflows.

• Create unique service portal pages and widgets to aid the business organization.

• Oversee development of the Service Now solution in accordance with industry best practices to ensure system compliance.

• Create thorough and organized test plans and suites.

• Estimate, organize, plan, and prioritize testing-related tasks.

• Determine, record, and track software flaws.

• Conduct rigorous regression testing of corrected flaws.

• Take part in User Access Testing (UAT) to get feedback from the UAT Team, ITIL process owners, and clients.

• Control update sets for the code base’s transfer to test and production environments.

• Oversee Service Now administration, planning, and maintenance.

• Coordinate vendors for Service Now product flaws.

• Design and implement changes and enhancements to SNOW ITSM

• Design and implement changes and enhancements to SNOW HAM/SAM/Asset Management Modules

• Design and implement changes and enhancements to SNOW Contract Management modules

• Design and implement changes and enhancements to custom applications and forms in Service Now Education

• Bachelor’s degree in math, engineering, information systems, or a related field
Required Skills and Experience

• 5+ years of relevant experience

• Demonstrated expertise with SNOW HAM,, SAM, and/orCMDB Implementation

• Demonstrated expertise in at least two SNOW modules (e.g. ITSM, CSM, Sec Ops etc.)

• Demonstrated expertise in creating custom forms in SNOW

• Demonstrated expertise in creating and modifying custom applications in SNOW

• Expertise in web development (HTML, CSS, JavaScript)

• Proven ability to set up Service Now using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs

• Experience with JavaScript/GLIDE and HTML5

• Expertise with REST/SOAP APIs to integrate Service Now with other IT systems

• Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders

• Strong analysis, problem-solving, and decision-making skills