Helpdesk Technician: Regulatory IT Support & Ticketing
Listed on 2026-10-17
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IT/Tech
IT Support, HelpDesk/Support, Technical Support
ZAI in College Park, MD is seeking a Technical Information Specialist to support a helpdesk by addressing inquiries via phone and email, opening tickets, and guiding users to resolution. You will work with a team and manage workload volumes independently.
Responsibilities include diagnosing issues, recognizing and recording problems, tracking tickets, and applying standard solutions while staying compliant with policies and government guidelines.
We are seeking a motivated Helpdesk Technician:
Regulatory IT Support & Ticketing to join Zai Inc in College Park, MD, United States.
Consider building your career as a Helpdesk Technician:
Regulatory IT Support & Ticketing at Zai Inc.
The Helpdesk Technician:
Regulatory IT Support & Ticketing position in the Sales, Other field is open for applications.
We have an opening for a Helpdesk Technician:
Regulatory IT Support & Ticketing in College Park, MD, United States within Sales, Other.
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