Senior System Analyst

· Performs specialized duties such as resolving hardware and software problems with vendor field engineers.

· Repairs hardware problems.

· Installs and maintains both critical and non-critical software.

· Provides primary administration responsibility for basic software products or systems.

· Prepares specifications for hardware and software upgrades.

· Serves as a representative at technical conferences and inter-agency meetings.

· Participates in the development of system software.

· Performs all or some of the specialized duties of a System Programmer.

· Coordinates the technical activities of a small project team.

· Assists and mentors other employees in resolving issues.

· Participates with management in planning, directing, and coordinating operational and procedural matters to meet goals.

· Produces reports and summaries for management or users, including status, problem, progress, and system utilization reports.

· Participates in change management and problem tracking.

· Performs all or some of the core duties of a System Administrator.

· Performs related duties as required.

· Experience with Windows Server 2012 R2/2016 Group Policies and Features.

· Experience with VMware vSphere 6.0 Administration, Performance Tuning, and Load Balancing.

· Solid understanding of the OSI model with troubleshooting experience.

· Power Shell scripting experience.

· Strong communication skills, both oral and written.

· Experience with SharePoint 2013/2016 Administration and Implementation.

· Bachelor’s degree in computing or a technology-related field.

Technical writing experience with FISMA, NIST, MARS, or HIPAA.