IT Technician Information Technology College Station, TX

Job Description:

As an IT Technician, you will be part of a team of IT professionals providing in-house technical support for Reynolds and Reynolds associates. Your responsibilities include responding to user calls and tickets to support, troubleshoot, repair, and maintain end-user systems.

While your primary focus will be on supporting end-user workstation devices, you will also manage network devices, VoIP, Active Directory accounts, and email administration. Additionally, you will support a variety of applications and have opportunities to work on special projects involving research into new technology and solving complex problems.

We seek responsible, dependable IT associates committed to building a long-term career in the IT field. You should be a self-starter, goal-oriented, organized, and detail-focused team player.

Training will be provided on Reynolds-based products, focusing on Desktop and Server Operating Systems, Network Administration, and support for PCs, printers, and telephony through hands-on learning. Additional resources and opportunities for self-directed learning are available for those eager to excel.

• Ability to lift 50+ lbs and perform tasks such as kneeling, crouching, crawling, and climbing.
• Ability to identify colors necessary for terminating and inspecting Cat 6 cables.
• Willingness to sit at a desk or be on your feet and walk throughout the shift.
• Possession of a 2-year IT degree or equivalent experience; A+ Certification is a plus.
• Professional work ethic and strong technical troubleshooting skills.
• Desire to work in a fast-paced environment with good prioritization skills.
• Excellent verbal and written communication skills for customer service.
• Flexible work schedule, including evenings or weekends, with travel as needed.
• Valid driver’s license with fewer than 2 moving violations in the last three years and no recent OVI/DUI/DWI violations.

Our associates enjoy medical, dental, vision, and life insurance, company contributions to HSA, a 6% 401(k) match, and paid time off. At our College Station facility, benefits include training programs, amenities such as an onsite dining facility offering complimentary meals, a fitness center, an onsite medical center, sports and social leagues, and volunteering initiatives through our Associate Foundation. We promote a healthy, non-smoking environment and are an equal opportunity employer.