Wellness Journey Manager
Listed on 2026-10-15
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Hospitality / Hotel / Catering
Guest Services, Event Management & Planning
This is not a typical hotel job. You will oversee a wellness experience that takes guests through a Borealis Salt Cave, Denali Crystal Lounge, Arctic Glow Hydromassage, Red Light Therapy and PEMF, the Aurora Discovery Sound Lounge, and an outdoor circuit that includes reindeer, the Aurora Kissing Bridge, and Pike's Landing Restaurant on the banks of the Chena River. We also offer round-trip trips to Chena Hot Springs, Date Night programming, and Gold Nugget Single Experience Cards.
You will manage a team of Wellness Rangers, keep the operation running smoothly across three daily session windows, and ensure every guest leaves with a story to tell.
What you will be doing:- Managing the daily open and close of the Wellness Journey
- Overseeing guest flow and check-in across all modalities
- Leading, scheduling, and supporting a team of Wellness Rangers
- Maintaining records, supply inventory, and session performance reports
- Coordinating with lodge leadership and front desk on guest experience
- Supporting special programming including Date Nights and Chena Hot Springs shuttle runs
- 2+ years of management or supervisory experience in hospitality, tourism, wellness, retail, or a related field
- Strong organizational skills - you run a tight ship and nothing falls through the cracks
- A calm, professional presence with guests and staff alike
- Comfortable with a variable schedule including evenings and weekends
- A genuine interest in wellness, guest experience, and Alaska
- $50,000 - $65,000 per year, depending on experience, plus bonuses for performance
- Medical benefits
- Paid vacation
- Full-time, year-round employment - stable work in a market that can be seasonal
- Complimentary access to all Pike's Wellness Journey modalities
- A front-row seat to launching something genuinely new in Fairbanks
Pike's Waterfront Lodge is one of Fairbanks' most recognized hospitality properties, located at 1850 Hoselton Rd on the banks of the Chena River. We have been welcoming guests to interior Alaska for decades - and Pike's Wellness Journey is our next chapter.
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