End-User Systems Engineer

Join America's favorite family bakery since 1934- home of Little Debbie, Drake’s Cakes, and Sunbelt Bakery Granola Bars. Work with legacy brands that bring smiles to faces nationwide, including yours. You’ll experience a culture committed to work-life balance, guaranteed time off, and supportive health and wellness offerings. Enjoy profit sharing, long-term job security, and a range of exciting career paths. When you join McKee Foods, you’ll discover a better way to live and work.

Pay Salaried grade 5, 8, or 10 $ 64,000 - $105,900 / year, depending on experience and qualifications. Actual salaries may vary and in some cases may be higher with extensive experience and strong performance. This position is part of a career ladder that includes multiple grades, indicating potential for advancement.

Exempt Schedule 1st Shift (Monday - Friday, 8:00 a.m.

- 5:00 p.m.) Hybrid-remote with minimum three days on-site per week Location 10260 McKee Road, Collegedale TN 37315

McKee Foods is seeking an End-User Systems Engineer to join our newly formed Digital Workplace Services team. In this role, you will act as a subject matter expert for our End-User Computing (EUC) environment, overseeing the core infrastructure that powers how our employees work. Working alongside IT Helpdesk and other End-User Engineers, you will ensure a seamless, modern, and highly available digital workspace.

You will collaborate with a core team to manage and modernise our Workspace ONE, IGEL, Active Directory, and Google Workspace platforms. This is a dynamic role that blends daily operational excellence with big-picture architecture and continuous improvement.

• Collaborate on the administration, architecture, and maintenance of Workspace ONE (WS1) and IGEL OS infrastructure, ensuring reliable and scalable delivery of virtual desktops and applications.
• Build, maintain, and continuously optimize standard endpoint images for both physical and virtual devices. Manage device provisioning, patching, and the overall lifecycle of enterprise hardware and thin clients.
• Participate in platform upgrades, migrations, and continuous improvement initiatives using a hybrid Agile-Waterfall methodology, balancing structured enterprise planning with iterative execution.
• Act as an escalation point for the IT Helpdesk for applicable incident tickets. Partner closely with Infrastructure and Security teams to deliver a unified, frictionless digital experience for all employees.
• Package, deploy, and maintain applications across WS1 and virtualised platforms. Leverage scripting (Power Shell) to automate routine manual tasks, deployments, and remediation workflows.
• Proactively monitor system health, login times, and resource utilisation. Resolve complex performance, access, and stability issues impacting the end‑user environment.
• Apply strict endpoint security standards—including OS patching, device hardening, and access controls—in alignment with Security team policies.
• Support authentication and secure access for workspace platforms by co‑managing Active Directory, Group Policy (GPO), and Okta integrations.

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
• 2+ years of experience in IT operations, systems engineering, or enterprise end‑user computing environments.
• Hands‑on experience administering unified endpoint management (UEM) or enterprise collaboration suites (e.g., Google Workspace).
• Working knowledge of Active Directory and Group Policy (GPO).
• Experience deploying and supporting enterprise applications at scale.
• Strong analytical and troubleshooting skills across endpoints, virtual environments, and network/access issues.