Mailroom Clerk

Mailroom Clerk – Full Time

Location:

Pfizer – 500 Arcola Road, Collegeville, PA 19426

Schedule:

8:30 am – 5:00 pm, days may vary; full‑time position.
Pay: $16.00 per hour (fixed).
Applications are accepted online only. The advertised program offers a conversational recruiting assistant; message rates may apply.

Accurately and promptly processes all mail and distribution services, providing the highest level of customer service.

• Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of U.S. Postal Services (USPS) mail.
• Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
• Tracks courier and accountable items (Fed Ex, UPS, Certified Mail, etc.).
• Properly packages, marks, labels and processes all non‑hazardous and hazardous materials using courier‑specific software (Fed Ex, UPS, DHL, etc.).
• Researches and routes unidentified and generic mail.
• Coordinates, stages, and transports bulk mail items.
• Receives, logs, delivers and tracks messenger items.
• Follows all processes established in the client standard operating procedures (SOPs).
• Monitors packages for hazardous and suspicious materials.
• Follows established customer inquiry processes and responds to customer needs and requests.
• Maintains accurate records of customer inquiries and fulfillment of requests.
• Performs other duties as assigned.

• High School diploma or equivalent.
• Relevant prior customer service experience.
• Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
• Preferred working knowledge of domestic and international shipping of dangerous & non‑dangerous goods, including country‑specific guidelines.
• Preferred experience using shipping software required by common carriers (UPS, DHL, Fed Ex, etc.).

• Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits (including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services), Choice Auto and Home Program.
• Full‑time benefits:
  Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time‑off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

ESFM maintains a drug‑free workplace.