Merchandise Processor
Listed on 2026-01-12
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Retail
Retail Associate/ Customer Service, Merchandising
Location: Collegeville Store - Collegeville, PA
Position Type: Full Time
Salary Range: $14.50 Hourly
PositionMerchandise Processor
DepartmentDonated Goods Retail
Reports toProduction Manager
StatusNon-Exempt
Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. We celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.
SummaryProvide essential support in overall operations and customer service with a main focus on processing all donations, including sorting, hanging, pricing, tagging, stocking and rotating product while adhering to all production and quality standards.
Duties and Responsibilities- Process textile donations, including sorting, hanging, pricing and tagging, and moving product to the sales floor to meet preset production and sales goals for the store.
- Process donations of housewares, electronics, media, shoes, and other miscellaneous items, including sorting, pricing, tagging and moving product to the sales floor to meet preset production and sales goals for the store.
- Organize, recover and rotate the sales floor as needed.
- Follow all quality and production standards as set by Goodwill Keystone Area.
- Track production daily and report to supervisor.
- Be knowledgeable of daily, weekly and monthly production and sales goals.
- Select appropriate items for the Ecommerce department.
- Assist and demonstrate flexibility in the overall daily operations within the store.
- Ensure timely and courteous customer service to all customers, donors and other employees.
- Support, promote and participate in organizational programs and special events.
- Assist in any other assignments designated by management.
- Adhere to all Goodwill Keystone Area manuals, handbooks, policies and procedures.
- Promote a safe working environment and ensure duties are performed safely.
- Communicate progress, problems, and concerns to the Production Manager.
Education and Experience
- No formal education necessary.
- Read, write and perform simple math.
- Meet qualitative and quantitative performance standards set by the organization.
- Work in an open warehouse environment with exposure to various weather and temperature conditions, including extreme heat, humidity, and cold.
- Learn and use equipment and technology.
- Follow verbal instructions and work as part of a team.
- Adapt and remain flexible.
- Work a flexible schedule to include evenings and weekends.
- Stand continuously for more than 75% of the shift.
- Bend forward or to the side 60 degrees to remove or place items into various carts for 50% of the shift.
- Stand continuously with the neck bent forward 30 degrees for more than 75% of the shift.
- Lift 50 pounds from ground level to waist level for 25% of the shift.
- Lift 25 pounds every few minutes for more than 75% of the shift.
- Push and pull carts requiring a force of 25 pounds over a distance of 100 feet for 25% of the shift.
- Perform repetitive hand, wrist and arm motions every few seconds for more than 75% of the shift.
Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.
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