Account Executive/Relationship Manager
Listed on 2026-10-08
-
Sales
Account Manager, Client Relationship Management -
Marketing / Advertising / PR
Account Manager, Client Relationship Management
Promotional Products Industry
Location:
Hybrid Remote – Collegeville, PA 19426
Job Type: Full-Time
Salary:
Base salary + commission and performance bonuses
Join the Embarq Creative Team!
Are you passionate about creating memorable brand experiences through promotional products? Do you thrive on building lasting client relationships while delivering creative solutions? If so,we’dlove tomeetyou.
Embarq Creative is seekingan experienced Account Executive / Relationship Manager to manage and grow one of our premier Fortune 500 client accounts. This is an exciting opportunity to become a trusted advisor to a major brand while working alongside a collaborative and creative team.
What You’ll DoAs the primary point of contact for one of our largest clients,you’lloversee every aspect of the promotional products process—from concept development to final delivery.
ResponsibilitiesManage and grow a Fortune 500 promotional products account.
Develop creative promotional merchandise ideas that align with client branding and marketing objectives.
Build strong, long-term client relationships through exceptional service and communication.
Identify opportunities to upsell, cross-sell, and introduce innovative promotional solutions.
Coordinate projects from concept through production, fulfillment, and delivery.
Collaborate with internal sales support, creative, sourcing, and production teams to ensure flawless execution.
Monitor account performance and prepare reports, forecasts, and client presentations.
Stay current on promotional product trends, new products, and industry innovations.
Resolve issues quickly whilemaintaininga positive client experience.
What We’re Looking ForRequired Qualifications
Minimum 3 years of Account Management or Relationship Management experience
Minimum 3 years of experience working in the Promotional Products (ASI/PPAI) industry
Strong understanding of promotional products, sourcing, decorating methods, and production timelines
Outstanding customer service and relationship-building skills
Excellent verbal and written communication skills
Highly organized with strong project management abilities
Self-motivated and proactive with excellent follow-through
Comfortable managing multiple projects in a fast-paced environment
Experience using CRM software and Microsoft Office
Preferred QualificationsExperience managing enterprise or Fortune 500 accounts
Knowledge of CRM platforms and order management systems
Familiarity with ASI, ESP, SAGE, or similar promotional product tools
Bachelor’s degree in Business, Marketing, Communications, or related field (preferred but not required)
Why Embarq Creative?At Embarq Creative,we’remore than a promotional products company—we’rea strategic branding partner that helps clients create unforgettable experiences.
We offer:Commission and performance bonuses
401(k) with company match
Medical, dental, and vision insurance
Paid Time Off
Hybrid work environment
Collaborative, supportive team culture
Opportunity to manage a premier Fortune 500 client and make a significant impact
Ifyou’recreative, client-focused, and passionate about promotional marketing,we’dlove to hear from you.
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