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Post Release Specialist

Job in Collierville, Shelby County, Tennessee, 38017, USA
Listing for: United Recovery & Remarketing
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16 USD Hourly USD 16.00 HOUR
Job Description & How to Apply Below
Position: Post Release Specialist I

Post Release Specialist I – United Recovery & Remarketing

United is a leader in the repossession and auction industry. Our success has been built on providing exceptional service to our clients, many of whom are some of the largest lenders in the United States. By utilizing the latest technology and investing in the development of our people, United has experienced continued growth since our inception in 1973. We currently operate out of over 40 branches across the nation and are looking to expand our footprint soon.

The work schedule for this position is from 8:15am to 5:15pm, Monday-Friday.

Responsibilities
  • Review client assignments, ensuring accurate data entry of a variety of materials, including signed documents, condition reports, photos, etc., as it pertains to client guidelines.
  • Ability to multi-task using multiple websites and databases.
  • Maintain accurate and up-to-date customer information in client and company databases.
  • Understand and assist in implementing procedures set forth by senior management.
  • Communicate effectively with clients, auctions, transporters, affiliates, and branches via email and/or phone with regard to releases.
  • Meet and exceed monthly performance goals and objectives.

Starting pay for this position is $16+/hour, based on experience.

Benefits
  • 401(k) Plan
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid vacation days
  • Discounted Gym Membership
  • Vehicle Purchase Program
  • Career Progression
  • Community Involvement
Required Experience
  • At least 1 year customer service experience (Preferred)
  • Proficient with computers and software applications
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong organizational skills and attention to detail
  • Excellent interpersonal skills
  • Great communication skills, both verbal and written
  • Successfully pass pre-employment screening

Seniority level:
Entry level.

Employment type:

Full-time. Job function:
Other.

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