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IT Support

Tier 1 IT Support Specialist — Proactive Troubleshooter

Job in Collierville, Shelby County, Tennessee, 38017, USA
Listing for: FedEx
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    IT Support
Job Description & How to Apply Below
A prominent logistics company is seeking a detail-oriented and proactive Tier 1 Support Specialist in Collierville, TN. This role includes monitoring, triaging, and resolving technical issues while ensuring timely escalation and documentation. The ideal candidate should have experience with ticketing systems and tools like badge provisioning and access control. The company offers competitive benefits including medical and vision insurance, along with a 401(k) plan.
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