Professional Sales Representative

The Professional Sales Representative is a full-time, remote role. This position is responsible for prospecting and engaging fire departments, fire academies, and training centers, presenting Pump Forge’s training solutions, and managing the full sales cycle from initial contact through closing. Day-to-day activities include identifying new leads, conducting product demonstrations (virtual and in-person), preparing proposals and quotes, and maintaining accurate records in the CRM.

The representative will collaborate closely with the customer success and product teams to ensure smooth onboarding, gather feedback, and support renewals and expansions. The role also involves attending industry events, building long-term relationships with key decision-makers, and consistently meeting or exceeding sales targets.

• Demonstrated skills in consultative selling, account management, and lead generation, with a focus on B2B or public-sector customers.
• Experience conducting product demonstrations, presenting to groups, and explaining technology solutions in clear, practical terms.
• Strong communication, negotiation, and relationship-building skills, including the ability to engage both frontline personnel and leadership.
• Proficiency with CRM systems, basic data entry and reporting, and using productivity tools for email, scheduling, and virtual meetings.
• Understanding of or strong interest in fire service operations, training practices, or public safety technology (experience with fire pump operations or NFPA standards is a plus).
• Ability to work independently, manage a territory or pipeline, and prioritize tasks to meet revenue and activity goals.
• High level of professionalism, integrity, and customer focus, with a commitment to supporting effective and safe firefighter training.
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent combination of education and relevant experience.
• Willingness to travel as needed for client meetings, demos,