Data Operations Coordinator

Description

Grow your career with a Fortune 500 in the energy sector with a team that has a proven track record of upward mobility. Leidos, Inc., the implementer of Ameren Illinois' award‑winning energy efficiency programs, seeks a Data Operations Coordinator to perform a range of tasks supporting Energy Efficiency Program needs in data analysis, project tracking, data verification and technical review while supporting the overall program goals and expectations.

The Data Operations Coordinator makes a direct impact on the overall programmatic goals for Ameren Illinois. The data team is a trusted and reliable resource for the program, ensuring data integrity and quality to enable Ameren business and residential customer’s energy efficiency incentives and helping to find ways to improve comfort, manage usage, and reduce cost.

Prior experience with excellent technical skills and energy engineering experience with practice in calculating energy saving estimates, energy auditing, and communicating technical issues within the project team is a plus!

Additionally, the ideal candidate must have strong communication and time management skills, be proactive in developing new solutions and processes, adaptable to change, and enjoy working in a dynamic environment.

This position will also be responsible for some technical energy efficiency application review for incentives and rebates for Ameren Illinois electric and natural gas customers. The position will help provide technical review of gas and electric utility demand‑side management (DSM) projects around the state of Illinois.

Ameren Illinois and Leidos believe it is very important to provide employment opportunities to the utility ratepayers that reside in Illinois. Therefore, there is strong preference for the successful candidate to be located in the Ameren Illinois service territory  (roughly the southern two‑thirds of Illinois). The Ameren Illinois service territory includes several large to mid‑size communities such as Galesburg, Quincy, Peoria, Bloomington‑Normal, Champaign‑Urbana, Danville, Decatur, Springfield, Charleston‑Mattoon, Effingham, Mt.

Vernon, Marion, Carbondale, and Metro East (Belleville, O'Fallon, Granite City, Edwardsville, Alton, Collinsville).

Travel may also be required to the Peoria, IL and/or Collinsville, IL offices on a periodic basis.

• Review and process energy efficiency paperwork accurately enter data into spreadsheets and database programs
• Interpret data, analyze results, and validate data to allow engineering & sale teams to accuracy process and provide feedback to customers and businesses.
• Pursue data‑driven solutions, design changes and/or updates to how the data is managed and presented.
• Data collection via incentive applications.
• Handle telephone contacts (both inbound and outbound) about the program in a professional manner.
• Technical Review of energy efficiency applications for incentive and rebates for utility customers.
• Conduct office administrative tasks and manage incoming workflow
• Collaborative team environment while supporting and interacting with cross‑functional teams.

• High School diploma with 2+ years' experience (College degree preferred)
• Must be a team player capable of multitasking and working several complex and diverse tasks. The individual must be well organized, reliable, conscientious, and be capable of managing resources and schedules to meet deadlines.
• Microsoft 365; specifically Excel & Microsoft Teams.
• Experience with Salesforce (preferred) or other CRM
• Capability to organize and record documents and files.
• Ability to evaluate, diagnose and correct data discrepancies.
• Well‑developed communication skills and ability to express thoughts and ideas clearly and concisely in both verbal and written format.
• Commitment to high‑quality customer service.
• Strong analytical and problem‑solving skills.
• Must be very detail oriented with ability to enter data with few errors in a fast‑paced environment.
• Proven ability to work productively and efficiently in an independent setting as well as in a team setting.
• P…