Concession Manager

Concession Manager

The Concession Manager position is Seasonal (Mid-April through Mid-September with hiring and training beginning as early as December).

This position performs the daily operations and management of the concession stand and helps with Guest Service as needed. The Concessions Manager is responsible for performing routine tasks in inventory tracking, stocking, rotating, and ordering. The Concession Manager directly supervises, trains and schedules Concessions staff as well as performs essential functions to include food and drink preparation. The Concession Manager provides customer service while selling, preparing, and serving food items and beverages to patrons of Collinsville.

The Concession Manager maintains order at the concession stand and through the park by ensuring the rules and protocols are consistently and fairly enforced.

• 18 years of age or older
• Individuals that have current Serv Safe Food Manager Certification, or can gain certification by employment and have 1-3 years of concession management experience
• Familiarity with money handling, group rentals, recreation software, and customer service

• Familiarity with the supervision and operation of pools, pool chemicals, backwashing, and filters.
• Ability to prioritize tasks and delegate tasks to staff.
• Bilingual in Spanish.

Ability to use various computer programs including Microsoft Office, Google Workspace, and other software programs and to accurately count money and run reports.

• Ability to walk, run, stand, sit and complete a variety of motor skills
• Ability to walk and/or stand on concrete for the majority of your shift
• Ability to bend to the floor and reach overhead
• Ability to lift and carry 30-70 pounds regularly to chest height
• Ability to hear and see well

• Ability to demonstrate exceptional punctuality and attendance
• Ability to project a positive attitude, manner, and appearance
• Ability to think clearly and respond appropriately in an emergency
• Ability to demonstrate mature judgment and ethical behavior
• Ability to read, write and perform mathematical equations
• Ability to work with limited supervision
• Ability to multitask
• Ability to use knowledge; critical thinking skills; judgment and problem-solving skills to handle situations
• Ability to resolve conflict fairly, safely, and in a timely manner

• Ability to work staggered shift assignments as necessary including evenings, weekends, and holidays
• Ability to work in hot, cold, wet and/or other unpleasant outdoor conditions
• Ability to work in a loud, fast-paced environment

This position is $17.50 per hour.