IT Support Administrator

IT Support Administrator

Gateway Truck & Refrigeration (GTR), a reputable and expanding dealership specializing in Carrier Refrigeration, Volvo, Hino, and TICO products with 15 locations across Illinois, Missouri, Tennessee, and Wisconsin, is seeking an experienced IT Systems Administrator to assist our IT Department in Collinsville, IL.

We are not just an employer; we are a second‑generation, family‑owned business that deeply values our employees' well‑being and professional growth. We are seeking a service‑oriented and self‑motivated professional who will play a vital role in maintaining and monitoring our computer systems and network and solving complex technical issues for our business. If you describe yourself as highly organized, detail‑oriented, and a great problem solver, this is the position for you!

• Assist with installing and configuring software and computer systems
• Troubleshoot and resolve software or hardware issues
• Assist peers with any technical support issues they may have
• Assist with the implementation of new applications or solutions
• Assist and provide password and login credentials for users
• Participate in meetings to provide insight into technical requirements
• Perform other duties as assigned

• Strong organization and communication skills
• Time management skills with the ability to complete all assigned tasks
• Analytical skills with the ability to study problems and identify solutions
• Team‑oriented with strong interpersonal communication and relationship‑building skills
• Ability to manage many projects simultaneously and quickly adjust priorities
• Excellent written and verbal communication skills
• Excellent customer service

• Associate's degree or equivalent within a related field
• 2+ years of experience in a technical support role preferred
• Working knowledge and experience with a variety of software, hardware and applications is beneficial

• 401K with company matching
• Health, Dental and Vision Insurance
• Company paid Short‑term & Long‑term Disability Insurance
• Company paid Life Insurance

Salary: $45,364.80 - $52,000 per year

We’re an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.