Surveillance Agent

Summary: Responsible for maintaining close, continuous surveillance of all gaming areas, racing areas and the surrounding property to secure safety and property assets.

• Always monitor all areas of the property, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity, for proper resolution
• Utilizes necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property
• Maintains a working knowledge of all rules and regulations of the New York State Gaming Commission and ensures strict adherence
• Protects casino assets and gaming integrity
• Participate in confidential internal and external investigations
• Conducts research on subpoena requests from State and Federal Authority
• Completes daily reports
• Coordinates with Law Enforcement on matters pertaining to all criminal activity observed
• Testify in court when necessary
• Makes suggestions and recommendations with regard to possible changes in policies and procedures of other departments with the protection of casino and race track assets in mind
• Must be able to work flexible hours including evenings, weekends, and holidays
• All other duties as assigned

• Excellent verbal and written communications skills
• Must be 21 years of age or older
• Gaming industry experience preferred
• Ability to identify color (casino tokes are color coded)
• Basic math skills – (add, subtract, multiply and divide)
• High school diploma or General Education Degree (GED), some college preferred
• Ability to analyze documents and reports
• Ability to work flexible shifts and days of the week including holidays
• Ability to obtain and maintain all necessary licensing

• Regularly required to sit, stand, walk and use hands to control surveillance tools.
• Must occasionally lift and lift up to 25 pounds
• Ability to sit in confined spaces for extended periods of time
• Frequently required to stoop, crouch or kneel
• Ability to interact with others while maintaining a courteous and positive demeanor

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