Deputy Traffic Operations Manager

Job Description

AECOM is actively seeking an experienced, creative, highly talented Deputy Traffic Operations Center (TOC) Floor Manager for immediate employment in Chesterfield, VA. This position reports directly to the Traffic Operations Manager, providing essential support and serving as a primary point of communication between staff within the assigned area and leadership.

The responsibilities of this position include, but are not limited to:

• Assisting with scheduling and oversight of regional TOC floor staff initial and recurrent training program
• Participate in the review of resumes, interviews, and recommend for hire/advancement opportunities
• Assist in reviewing and participating in the development of TOC standard operating procedures, technical memos, and training materials
• Support in the oversight of the regional TOC Floor Operations training program and staff audits
• Assist in the coordination and leadership of regional TOC floor staff
• Assist in daily TOC operations efficiency and effectiveness in providing regional traffic management, traveler information, and incident management.
• Serve as acting TOC Manager in their absence.
• Participation in routine performance assessments and floor staff audits
• Assist with the oversight of the control room’s equipment status and system reporting maintenance needs

• Bachelor's degree plus Six (6) years of relevant experience or demonstrated equivalency experience and/or education (i.e. Associate's degree + 8 years of relevant experience or High School diploma or equivalent + 10 years of relevant experience)
• As a condition of employment, must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC)
• As a condition of employment, must pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process

• Experience in leadership, management, and staff relationship
• Experience interpreting technical information in layperson’s terms
• Experience with coordinating real-time operations activities and priorities in an effective manner under pressure and in a variety of work conditions for self and support staff
• Experience with the day-to-day operations of the traffic control room facility.
• Experience in Transportation, Systems, Management and Operations (TSM&O), and Traffic engineering principles along with a general knowledge of Intelligent Transportation Systems (ITS).
• Experience in the use of Advanced Traffic Management Systems.
• Experience preparing technical and performance reports, management presentations, spreadsheet analysis, and interoffice communications.
• Experience in the use of standard software applications, such as Microsoft Office (Word™, Excel™, PowerPoint™, Access™ and Outlook™).

• Relocation assistance is not available for this position.
• Sponsorship for US employment authorization is not available now or in the future for this position.
• Ability to work alternate work schedules and be on‑call twenty-four (24) hours/day
• On‑site availability is required during periods of weather or civil disasters.

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well‑being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private‑sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction…