Warehouse Counter Associate; 1st Shift

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees.

CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

Wednesday
- Sunday 7:30am
-3:30pm

Base Hourly Wage or Compensation Range: $19.00 per hour

Shift Differential: $1.50 per hour weekend

Incentive eligible:
No

The Warehouse Counter Associate is responsible for providing prompt, accurate, and professional customer service at the warehouse counter. This role issues parts based on work orders and direct customer requests, processes inventory movements in real time, and maintains inventory integrity. The Warehouse Counter Associate plays a vital role in supporting warehouse operations through accurate documentation, inventory management, and direct engagement with internal and external customers.

• Issue parts and materials promptly in response to work orders, cost center orders, and customer counter requests.
• Respond to trouble calls or immediate customer needs at the counter.

• Accurately document movement of items into the system at the time of issue, return, credit, or transfer.
• Follow established procedures for special item issuance, IMEP restrictions, and block status items.
• Notify planners and management of PIAC status, stock discrepancies, or items needing block status.
• Pick, transport, and put away orders as needed.

• Conduct daily bin balances and cycle counts, documenting all verifications and any discrepancies between system and physical count.
• Perform bin maintenance, new receipt put-away, and regular organization of the counter and storage area.

• Maintain a clean and organized work area in accordance with safety and 5S standards.
• Report inventory or system discrepancies to management for prompt resolution.
• Participate in all required training and support continuous process improvements.
• Perform other related job duties as assigned or required.

• High School Diploma or GED Equivalent – or equivalent relevant experience.
• 1-2 years of related experience.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Basic math and reading skills.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Effective problem‑solving and interpersonal skills.
• Ability to follow written and verbal instructions.

• Previous experience in warehouse, inventory control, or customer‑facing logistics environment.
• Prior experience with warehouse management systems (WMS).
• Experience in issuing parts/materials and inventory record management.
• Experience collaborating with procurement or inventory teams.

This position requires the physical ability to:

• Stand and/or walk for extended periods (up to 10 hours, depending on shift)
• Sit, stand, walk, bend, stoop, kneel, crouch, or crawl as needed
• Climb stairs, ladders, and/or scaffolds at various…