Quick Lane Service Advisor

Join the dynamic team at Phil Long Ford of Motor City as a Full-Time Quick Lane Service Advisor in Colorado Springs, CO. As an Automotive Service Writer, you will play a key role in ensuring customer satisfaction in a fast‑paced, high‑energy environment. This onsite position offers competitive pay ranging from $36,844 to $149,194 per year, including commission, bonuses, and opportunities for growth.

Benefits include Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts.

• Greet customers and listen attentively to vehicle concerns.
• Identify mechanical issues through questioning or visual inspections.
• Prepare comprehensive repair orders with time, costs, and labor estimates.
• Provide transparent and accurate cost estimates for additional repairs.
• Schedule appointments, follow up on repairs, and manage customer interactions to resolve complaints.
• Promote service marketing programs while keeping work area organized.

• Minimum of two years of related experience and/or training.
• Proficiency in using service software and tools for accurate repair orders.
• Strong communication skills to explain complex automotive issues to customers.
• Attention to detail in managing labor estimates and parts costs.
• Proactive and organized with appointment scheduling and follow‑up.

We're looking for talented individuals who are passionate, driven, and committed to making a difference. Apply now and take the first step toward a fulfilling career with endless possibilities.

Salary: $36,844 – $149,194 per year.