Plumbing Supply - Counter Associate

Job Details:

Job Location:

Colorado Springs, CO 80909, Salary Range: $23.00 - $28.00 Hourly,

Job Title:

Counter Sales Associate

Location:

Colorado Springs, CO

Pay Range: $23.00- $28.00

Schedule:

Monday-Friday 7:00 AM
-5:00 PM (subject to overtime)

We are seeking a full-time Counter Sales Associate for our Colorado Springs location. Qualified candidates will have plumbing knowledge, and/or experience as a plumber. This position uses their product knowledge on plumbing and heating products to ensure that customers (both contractors and homeowners) have everything they need for the job. This is a fast-paced role where you will discuss customer needs, take orders, and retrieve parts for customers.

We are seeking a dedicated individual who is passionate about working as a team to provide excellent customer service.

• You are motivated by and believe in serving others; you put yourself in our customer’s place to understand their needs, challenges, and better ways to serve them.
• You are a team player; willing to go above and beyond to help fellow employees.
• You believe that people (both customers and employees) are the foundation of our business. The way we treat people is integral to our success.
• You want to work for a company who prioritizes giving back to the community.

• Competitive pay and comprehensive benefits package, including Medical, Dental, and Vision benefits to full-time employees
• Options for different medical plans to fit various needs, including a premium plan and a low-cost high deductible plan with HSA
• 401k with company match
• Discretionary profit sharing
• Company paid long-term disability plan and company-paid life insurance
• Paid Time Off, company awards, and wellness program that includes a gym reimbursement
• Uniform reimbursements for Warehouse and Driver positions, and a clothing allowance for exclusive, Rampart-branded clothing each year
• Employee Assistance Program (EAP)

Primary:

• Promptly and professionally process counter orders by:
  Providing product knowledge and technical advice on the appropriate application of products and solutions
• Write orders then prepare order for customer by picking and shipping product
• Collect payment by either charging the customer’s account or directing customer to cashier
• Coordinating product delivery if requested by customer
• Operate in accordance with Rampart’s established systems, policies and procedures
• Ensure a safe and clean work environment by ensuring compliance with Rampart’s safety program and instilling a culture of safety awareness through modeling and education

As

Required:

• Troubleshoot issues and communicate discrepancies to inventory control
• Courteously handle customer returns
• Provide charge account setup documentation to customers
• Maintain currency on product and technical knowledge as well as current construction trends
• Additional duties as assigned by Supervisor

• High School diploma or equivalent
• Product knowledge
• Customer service skills

• Continuously (67-100% of the day) will be required to talk, repetitively use hands, arms, and legs, stand, walk, grasp, and lift 10lbs or less
• Frequently (34-66% of the day) will be required to bend over, reach overhead, crouch, kneel, push or pull, carry or move 10lbs or less, and carry, move, or lift 11-75lbs
• Occasionally (1-33% of the day) will be required to sit, crawl, balance, climb and carry, move, or lift 76-100+ lbs

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.…