Retail Processor

Retail Processor

Position at Mortgage Solutions Financial.

Base pay range
: $24.00/hr - $35.00/hr

Position
:
Retail Processor
Department
:
Processing - Retail
Reports To
:
Processing team lead
Location
: 7450 Campus Drive, Suite 200, Colorado Springs, CO 80920
Remote
:
Yes or No
Exempt
:
No,
Non-exempt
:
Yes
Compensation & Benefits
: $/hour dependent on experience. Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (MSF) offers a comprehensive benefit package and PTO (paid time off) for eligible employees, including Health, Dental, Vision insurance, HSA, FSA, Life and AD&D coverage, Supplemental Life, Short-Term and Long-Term Disability and Supplemental insurance, and a company retirement plan.

Retail Loan Processors play an integral part within the sales organization and serve as the company’s voice, partner, and liaison to our customers. Our team members provide superior customer service to internal and external customers, maintain a positive attitude, and adhere to integrity and company guidelines.

• Review new loan submissions from Loan Officers.
• Verify loan packet is complete with checklist and accompanying disclosures, documents, needs list, anticipated or confirmed program/investor, etc.
• Request any additional items needed from borrower to complete loan.
• Order and receive VODs, VOEs, appraisal, title, etc. as appropriate.
• Work with borrowers to obtain documentation necessary to close.
• Input final information as applicable, for final loan submission.
• Submit loan to Underwriting upon receipt of documents, as needed, for a complete loan file to obtain a clear loan approval.
• Submit all documents needed to draw closing documents.
• Ensure closing instructions and documents have been released to title before closing, ensuring a final settlement statement is issued to Loan Officer prior to closing.
• Submit complete files to Underwriting based on Investor and/or AUS requirements. Clear any conditions that require communication to the title companies, appraiser, employers, surveyors, etc.
• Coordinate submitted files to Underwriting & Closing to meet file expectations.
• Communicate loan approval from underwriting.
• Pipeline Management – update and track information in LOS with current and up to date information. Must track all items ordered, received and/or still lacking.
• Place detailed comments in the conversation log every time a file is handled.
• The loan processor will work closely with Mortgage Experts to provide exceptional experiences for our clients.
• Regular, reliable and predictable attendance is an essential function of this role.
• Other duties as assigned.

Entry level

Full-time

Other