Fraud Analyst I or II, Circle

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• Job Title: Fraud Analyst I or II
• Location: 1130 North Circle Drive, Colorado Springs, CO 80909
• Work Schedule: Monday - Friday, 8:00am - 5:00pm
• Employee Type: Non-Exempt Full-Time
• Hiring Pay Ranges: $19.25 - $25.25 per hour
• Fraud Analyst I - $19.25 - $22.63 per hour
• Fraud Analyst II - $20.50 - $25.25 per hour
• The hiring pay range for this position is commensurate with the level of relevant experience and education.
• This position may be eligible to receive an additional $1.00 per hour if approved for the Spanish Communication Assistant Program

ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference.

ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.

• Minimum 4 Weeks of Paid Time Off (PTO)
• 11 Paid Holidays
• Medical, Dental, and Vision Insurance
• Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts
• Company provided Life, AD&D, and Disability Insurance with supplementation options
• 401(k) plan with discretionary company match and profit sharing
• Discretionary annual bonus and employee referral incentives
• Employee Assistance Program (EAP)
• Tuition Reimbursement Program
• Spanish Communication Assistant Program Incentive
• Employee banking products

• The Fraud Analyst position helps fight fraud and protect customers. The position will review checks and electronic transactions for indicators of fraud, analyze fraud cases, and conduct investigations. Work with the BSA Department and law enforcement to report suspicious activity and prosecute criminals.

• Performs daily tasks as necessary and as assigned by the Operations Officer, to include, but not limited to:
• Transactional and access monitoring
• Investigations
• Outbound verification calls
• Law enforcement contact
• Account restriction, closures
• Deposit holds
• Form completions
• Incident tracking and recordkeeping
• Customer interviews
• Account screening assistance and approvals
• Develop and maintain a working comprehension of all department tasks and workflows
• Work with the BSA Department by notating and escalating fraud cases
• Learn the laws that apply to bank fraud, like the Uniform Commercial Code, how checks and ACH transactions are governed, the bank's fraud responsibilities and what recovery rights we have for fraudulent items
• Build a thorough knowledge of bank's BSA, CIP, Reg. CC, and  Prevention Program, procedures and processes
• Maintains strong PC and software skills (including Windows, Excel and Word) and an aptitude for learning bank systems
• Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with Regulation E, Visa Rules, NACHA Rules, other banking regulations and Bank policies and procedures related to the position
• Delivers quality of service as defined by department standards
• Maintains confidentiality as defined by department standards
• Supports the company's Mission, Vision, and Values
• Write and reviews department procedures
• Other duties may be assigned

• 1 year of financial industry or law enforcement experience, or relevant four-year degree
• High school diploma or general education degree (GED) required
• Experience with Microsoft Office Suite:
  Word, Excel, Outlook, and PowerPoint preferred
• Understanding of banking products, services, forms, and regulations preferred
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• 2 years of financial industry or law enforcement experience or one year anti-financial crimes experience (i.e. BSA, Fraud, Cards)
• High school diploma or general education degree (GED) required. Bachelor's degree preferred
• Intermediate experience (i.e. 2+ years) with Microsoft Office Suite:
  Word, Excel, Outlook, and PowerPoint preferred
• Intermediate understanding of banking products, services, forms, and regulations preferred
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

ANB Bank is committed to providing…