Program Support Assistant , Participant Care Mentor

Program Support Assistant I, Participant Care Mentor

Applications due by November 28, 2025

Goodwill of Colorado

Pay: $17/hour. Eligible for Daily Pay.

Work Schedule: Monday‑Friday 7:30 am‑4 pm.

Benefits: Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, paid time off (vacation, sick, holiday, floating holiday, jury duty, bereavement leave), retirement plan contributions.

Job Summary: Provides care to clients and administrative support to our Day Program serving participants with intellectual and developmental disabilities.

• Assists in implementing individualized plans by providing positive assistance and guidance during participant activities of daily living in the day program, such as client arrival and departure, participant schedules, supervision levels, protocols, community outings, and ensuring safety throughout the facility and in the community.
• Demonstrates empathy and concern for individuals with developmental and physical disabilities and works to maximize their independence and growth.

• Performs administrative clerical duties, including accurate and timely documentation of client goals and behaviors (if applicable) in daily log notes entries.

• Responds to special requests, shows flexibility, professionalism, and communication; handles non‑routine situations calmly and works cooperatively within a team.
• Interacts effectively and professionally with caregivers, community agencies, stakeholders, and clients as representatives of Goodwill of Colorado.

• High School diploma or equivalent is preferred.
• Clerical, computer, and customer service experience preferred. Proficient in Microsoft products, email, and 30 wpm typing.
• Works independently and cooperatively in a dynamic team environment.
• Strong organizational skills, follow‑through, flexibility, multitasking, and meeting deadlines.
• Maintains acceptable work standards—including attendance and punctuality.
• Complies with required background check per contract.

Applicants must submit to a criminal background check and comply with Colorado Revised Statutes and relevant policies. Background check must be completed before employment.

Goodwill of Colorado is an Equal Opportunity Employer. We welcome qualified individuals including those with disabilities, protected veterans, and military spouses. Goodwill participates in E‑Verify.

We promote a safe & drug‑free workplace.

• Lifting:
  Heavy (45+ lbs) occasional, Moderate (15‑44 lbs) occasional, Light (≤14 lbs) continuous.
• Carrying:
  Heavy (45+ lbs) occasional, Moderate (15‑44 lbs) occasional, Light (≤14 lbs) frequent.
• Pushing/Pulling:
  Continuous.
• Reaching:
  Above shoulder continuous, at shoulder continuous, below shoulder continuous.
• Twisting & Bending:
  Continuous.
• Kneeling/Crawling:
  Frequent.
• Squat:
  Frequent.
• Climbing stairs:
  Occasional; ladders: never.
• Hearing, vision, hands/fingers, walking, standing, sitting, speaking: continuous.

Entry level

Full‑time

Administrative