Case Manager II, Contract Lead

Applications due by December 12, 2025.

Goodwill of Colorado

Pay: $23/hour

This position is eligible for Daily Pay! Work today, get paid today! We've partnered with Daily Pay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule:

Monday - Friday 8am-4:30pm

Full‑Time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre‑tax or post‑tax (Roth) contributions to our retirement plan - must be 18 years of age to participate.

The Case Manager II, Contracts Lead acts as Liaison between Goodwill and Case Management Agency (CMA) to implement a case management program for all assigned consumers within Ability One to achieve their individual goals. To provide intensive support with each consumer assigned to attain their highest level of achievement and maximize their independent functioning in a work and community environment. To maintain individual records in accordance with guidance by quality control personnel and regulations.

• Contracts Case Management: The Contracts Case Manager II will provide direction, supervision, and case management for all assigned consumers. The incumbent will complete an initial rehabilitation plan and assessment, develop, and implement an individual program plan, and document progress for the client. The incumbent must plan ancillary activities for consumers to include special staffing and initiate appropriate referrals for special services.
  
  It is critical that the Contracts Case Manager II, have the ability to encourage independence by assisting consumers in problem‑solving their personal and work‑related problems by using accepted and innovative rehabilitation techniques and maintaining a proactive environment. In addition, the incumbent will teach proper work habits, interaction skills, and self‑help skills through role modeling and programmatic intervention. The Contracts Case Manager II will monitor consumer production and facilitate training in the production methods for each contract to increase productivity and assist in remedial training when necessary.
  
  In addition, the incumbent must attend annual staffing‑funded clients. It may also be necessary for the Contracts Case Manager II to assist with any needed personal care of the consumer/client and provide crisis intervention when necessary.
• Contract Support: The Contracts Case Manager II must secure input from supervisors and the Site Manager regarding behaviors and programmatic considerations for consumers and ensure that the Site Managers are informed of and invited to all staffing's, providing them with a copy of the individual program plan. The incumbent will participate in team meetings, monthly assemblies at assigned locations, and in‑service training and relay pertinent information to the rest of the team.
• Client/Program Tracking and Reporting: The Contracts Case Manager II must complete all necessary documentation, e.g., monthly reports, incident reports, program plans, Individual Service Plan, charting, quarterly and final reports, outcome evaluation information tracking, and reporting. It is critical that the incumbent maintain complete and accurate records and statistical data as required for all programs and secure tracking information from supervisors monthly.
  
  The Contracts Case Manager II will also conduct semi‑annual productivity studies in accordance with Department of Labor (DOL) standards and complete necessary paperwork for payroll data change.
• Relationship Management: The Contracts Case Manager II will communicate and coordinate with other involved agencies and support personnel, residential staff, community‑centered board case management, parents and guardians, the Department of Vocational Rehabilitation (DVR), and schools. The incumbent will keep the Site Manager informed…