IT Technical Lead Customer

IT Technical Lead Customer Applications - Hybrid (3 days in office)

Office Location Options:

Wilmington, DE

Colorado Springs, CO

Mississauga, Ontario, Canada

We are seeking a highly motivated and experienced IT Technical Lead to architect and implement our next-generation entitlement management system for software and services. This role will be instrumental in designing scalable solutions, guiding technical teams, and collaborating with cross-functional partners to ensure alignment with our IT architecture standards, compliance policies, and business objectives.

Collaborate with software product teams to design and implement license management strategies that enable post-sales monetization relevant to B2B. This includes analyzing business and technical requirements, crafting innovative solutions, and influencing product teams to adopt optimal approaches for software distribution and monetization.

Desired

Qualifications:

• Bachelor’s degree in computer science, or equivalent

• 8+ years of experience in understanding of core computer science principles and algorithms

• 2+ years as a technical lead of medium to large teams.

• Expertise in IT enterprise solution designs using both off-the-shelf and custom solutions.

• Experience in apps that integrate with backend ERP systems.

• Experience in building customer-facing apps and their core principles.

• Experience in backend scripting languages like JavaScript or Type Script, specifically in NodeJS, or Python

• Hands-on experience with AWS services, including storage, caching, API Gateway, and IAM role-based access control

• Experience ensuring compliance with data privacy and regulatory standards such as PII, GDPR, and CFR

• Must be passionate about optimization and speed of systems while designing solutions.

• Experience with Agile SCRUM development methodology

• Ability to translate requirements into detailed design and solution document.

• Excellent interpersonal, communication and team-facilitation skills