Global Level II Systems Engineer

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Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

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We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

We are looking for a Global Level II Systems Engineer to join our team who are dedicated to developing and delivering innovative solutions to address our customers' most complex challenges, including cyber‑resilient mission systems, within an Agile environment. This position is based at Schriever AFB. The successful candidate will possess the ability to technically diagnose, mitigate, and troubleshoot issues, and contribute as part of an on‑site team providing 24x7 support for globally dispersed application suites operating across various time zones.

The candidate will lead or participate in system troubleshooting, problem resolution, and maintenance activities, including both on‑site and remote telephonic maintenance support. Additionally, the candidate will serve as a subject matter expert for applications, providing Level 2 troubleshooting, break/fix solutions, and preventative maintenance support, involving regular interaction with remote sites and varying levels of leadership within the program. The candidate must be a proactive problem solver, capable of planning, coordinating, directing, and managing individual projects with minimal supervision.

Our Level 2 Systems Engineers are empowered to think innovatively, from automating system provisioning to enhancing enterprise monitoring. Position is normally Mon - Fri: potential surges, may require on‑call, evenings and weekends support during system anomalies and/or tests.

• Proven experience with Windows Domain Controllers, PKI infrastructure, and managing certificates on Windows domain controllers is essential
• Experience with Red Hat or other Linux-based server administration is required
• Automated Patch Management for both Windows and Red Hat Enterprise Linux is necessary
• Candidate must be highly skilled in system administration, monitoring, application management, and automation disciplines to ensure efficient system delivery, optimal performance, uptime, and robust cybersecurity posture
• The candidate…