IT Service Desk Specialist II
Job in
Colorado Springs, El Paso County, Colorado, 80901, USA
Listed on 2026-10-08
Listing for:
AMERICAN SYSTEMS
Full Time
position Listed on 2026-10-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.
- Answers questions, analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat.
- Resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems.
- Acts as the escalation path to resolve moderate to highly complex technical issues.
- Provides support for call overflow during peak time or reduced staff during off peak hours.
- Bachelors Degree or 4-5 years of related work experience
- DoD 8570 Certification (Security+ CE or equivalent) required.
- Favorable Tier III Public Trust Clearance Required.
- USD $60,000/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
EEO Race/Sex/Disability Status/Veteran Status
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