Technical Program Manager, Service Desk; Hybrid
Listed on 2026-10-11
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IT/Tech
IT Project Manager, IT Support, HelpDesk/Support, Technical Support
Chronos Operations (CO) in Colorado Springs, CO seeks a Technical Program Manager for Service Desk and Call Center Solutions. This hybrid role guides delivery, staffing, SLA performance, and client satisfaction across government contracts, balancing hands-on leadership with strategic coordination.
You will lead remote teams, manage partnerships with CORs and program offices, and drive continuous improvement using data, KPIs, and modern ITSM tools such as Service Now, Amazon Connect, and Gemini.
The following opening is for a Technical Program Manager, Service Desk (Hybrid) with Chenega Professional Services Strategic Business Unit.
We have an opening for a Technical Program Manager, Service Desk (Hybrid) in Colorado Springs, CO, United States within Management & Operations, IT & Technology.
This role, Technical Program Manager, Service Desk (Hybrid) at Chenega Professional Services Strategic Business Unit, could be your next opportunity.
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