Senior DevOps Engineer

The Inc Lab  engineers and delivers intelligent digital applications and platforms that revolutionize how our customers and mission-critical teams achieve success.

We are where innovation meets purpose; and where your career can meet purpose as well. We are looking for a Senior Dev Ops Engineer to join the Infrastructure Team.

As a Senior Software Engineer, you will support core Dev Ops responsibilities with a strong emphasis on Kubernetes Administration and Site Reliability Engineering (SRE), deployment, ensure system uptime, performance, and observability across environments.

This includes managing CI/CD pipelines, cloud infrastructure, and production operations, with a mindset orientedtowardsreducing toil and driving continuous improvement.

• Collaborate with developers and QA to create reliable deployment paths from local dev to production.
• Manage self-hosted Git Lab instances and ensure secure, performant operation.
• Build,maintain, and improve CI/CD pipelines using Git Lab CI/CD or similar tools.
• Automate infrastructure provisioning, deployment, and maintenance using Terraform, Ansible, Helm, or related technologies.
• Collaborate with developers and QA to create reliable deployment paths from local dev to production.
• Implement infrastructure-as-code practices across environments (e.g., AWS, Kubernetes, bare-metal).

• Design and implement monitoring, alerting, and observability systems tomaintainhigh availability and performance.
• Respond to incidents, lead root cause analysis, and implement preventive measures.
• Establish and evolve SLOs/SLIs to ensure measurable system reliability.
• Participate in on-call rotation and help build automation to reduce the need for human intervention.
• Drive capacity planning, performance tuning, and cost optimization initiatives.

• Promote and install helm packages to the appropriate production environment.
• Triage Environment specific issues and support cross functional communication.
• Implement and enforce security best practices across infrastructure (IAM, RBAC, least privilege, etc.).
• Design configuration management systems across environments.

• 5+ years in Dev Ops, SRE, or Infrastructure Engineering roles.
• Hands-on experience andproficiencywith AWS services (EC2, S3, RDS, VPC, IAM, etc.) and infrastructure automation (Terraform, Ansible, or similar).
• Experience deploying and managing infrastructure using, Helm, Kubernetes, Terraform and/or Ansible.
• Solid knowledge of Linux system administration.
• Strong skills in Windows system administration environments.
• Proven experience managing and automating Git Lab, including CI/CD pipelines.
• Proficiency in at least one programming or scripting language (Python, Bash, etc.).
• Experience implementing monitoring, logging, and alerting solutions (Cloud Watch, Datadog,Cloud Trail).
• Solid understanding of networking, security best practices, and high-availability system design.
• Familiarity with version control systems (Git) and Git Lab workflows.
• Strong troubleshooting and incident response skills, with a focus on automation and root cause analysis.

• AWS certification or equivalent practical experience.
• CKA Kubernetes certification or equivalent practical experience.
• Knowledge of cloud cost optimization and efficiency practices.
• Experience with self-hosted Gitlab instances and CI/CD pipelines.
• EKS or Rubix Cluster experience.

• Applicants must be a U.S. Citizen and willing and eligible to obtain a U.S. Security Clearance at the Secret or Top-Secret level. Existing clearance is preferred.

At The Inc Lab  we recognize that innovation thrives when employees are provided with ample support and resources. Our benefits packages reflect that:

• Hybrid and flexible work schedules
• Professional development programs
• Training and certification reimbursement
• Extended and floating holiday schedule
• Paid time off and Paid volunteer time
• Health and Wellness Benefits include options for Medical, Dental, and Vision insurance along with access to Wellness, Mental Health, and Employee Assistance Programs.
• Supplemental Life Insurance options for employees and family members.
• 401(k) Plan Options with employer matching
• Incentive bonuses for eligible clearances, performance, and employee referrals.
• A company culture that values your individual strengths, career goals, and contributions…