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Tech Program Manager: Service Desk & Call Center; Hybrid

Job in Colorado Springs, El Paso County, Colorado, 80509, USA
Listing for: Chenega MIOS SBU
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support
Salary/Wage Range or Industry Benchmark: 99000 - 135000 USD Yearly USD 99000.00 135000.00 YEAR
Job Description & How to Apply Below
Position: Tech Program Manager: Service Desk & Call Center (Hybrid)

Chenega MIOS is seeking a Technical Program Manager to lead service desk and contact center programs supporting government contracts in Colorado Springs. This role requires senior technical leadership, strong program delivery, and experience managing distributed teams within government networks.

You will drive staffing, performance metrics, and continuous improvement across platforms such as Service Now, Amazon Connect, and Gemini, while maintaining client relationships and excellent SLA outcomes.

Step into the Tech Program Manager:
Service Desk & Call Center (Hybrid) role at Chenega MIOS SBU in Colorado Springs, CO, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Colorado Springs, CO, United States.

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