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Tier 1 Service Desk Technician - NETOPS & Field Support

Job in Colorado Springs, El Paso County, Colorado, 80509, USA
Listing for: Trace Systems Inc.
Full Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 74000 - 83000 USD Yearly USD 74000.00 83000.00 YEAR
Job Description & How to Apply Below

Trace Systems Inc. is seeking a Service Desk Technician Tier 1 for a NETOPS Service Desk focused on Tactical Communications within a DSCA mission.

Responsibilities include diagnosing and resolving hardware, software, and peripheral IT issues; installing, configuring, testing, and maintaining computers and user devices; managing user accounts and access controls; logging incidents and solutions in the ticketing system; and configuring deployable devices, including satellite communications.

Consider building your career as a Tier 1 Service Desk Technician - NETOPS & Field Support at Trace Systems Inc.

This is a great role to take on the Tier 1 Service Desk Technician - NETOPS & Field Support role at Trace Systems Inc.

As a Tier 1 Service Desk Technician - NETOPS & Field Support, you will play an important part at Trace Systems Inc. in Colorado Springs, CO, United States.

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