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Level II Tech Support Executives & End-Users

Job in Colorado Springs, El Paso County, Colorado, 80509, USA
Listing for: Focus on the Family
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 37000 - 43000 USD Yearly USD 37000.00 43000.00 YEAR
Job Description & How to Apply Below
Position: Level II Tech Support for Executives & End-Users

Focus on the Family seeks a Technology Support Specialist II to implement, upgrade, and support End User systems, including hardware, software, mobile devices, and voice telephony solutions. The role resolves issues, documents resolutions, and escalates where needed to maintain service levels.

The position provides executive level support to senior leaders, participates in on-call rotations, manages incidents, and helps improve desktop and telephony services while following ITIL-aligned

This role is for the Level II Tech Support for Executives & End-Users role at Focus on the Family.

Full responsibilities and requirements are described in the listing above.

Learn more about the Level II Tech Support for Executives & End-Users role in the description above.

We appreciate your interest in this position.

Join Focus on the Family and contribute to our ongoing work.

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