Change Management Specialist Senior

Change Management Specialist Senior

Job Type: Human Resources/Training

Pay Range: $106,893 to $125,756

Location:

Colorado Springs, CO

Date First Posted: 12/16/25

Applications are being accepted through: 12/30/25

If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted.

• Identifying and applying change management processes and tools to develop strategies to support adoption of changes required by projects or initiatives
• Assessing the change impact through conducting impact analyses, assessing change readiness, and identifying key stakeholders
• Identifying all business process changes and partnering with SMEs to ensure proper tracking and documentation of business processes
• Identifying key messages about programs, changes, and benefits to ensure stakeholders receive detailed communication throughout the project
• Partnering with trainers to ensure each business process is trained and resource tools provided to stakeholders; providing input on training needs and supporting the design and delivery of training programs
• Developing plans for how the business unit will support employees after changes are implemented (e.g., business process checklists, floorwalkers, internal help desk, etc.)
• Overseeing vendor-led organizational change management (OCM)/operational readiness initiatives in alignment with Colorado Springs Utilities’ methodology

• Skill in change management principles, assessments, plans, and business process reengineering and readiness is key for this role
• Knowledge of and experience implementing change management methodologies and tools (e.g., ATD, Prosci, Kotter and LaMarsh)
• Relevant and progressively responsible experience in a workforce development or organizational change management capacity
• Ability to build and maintain strong relationships, influence, inspire action and decision-making, tactfully navigate challenging issues and ambiguous circumstances, and communicate ideas clearly and effectively
• Possession of a Change Management Certification is valued
• A valid, unrestricted driver’s license is required for this role

• Exerts up to 10 lbs. of force occasionally and/or small amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• Positions in this class typically require talking, hearing, seeing and repetitive motions within an office working environment.

• One of the largest four-service public utilities in the nation (over 500,000 customers)
• A national leader in reliability (power on an average of 99.991% of the time)
• Diamond Designation recipient from the American Public Power Association — a utility sector leader in reliability, safety, workforce development, and system improvements
• Located at the base of the Rocky Mountains as one of the most desired cities to live in the United States (U.S. News & World Report)

Live and Work in Colorado Springs!

Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don’t just say people are important — we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

• Vacation — Start with 13 days annually, increasing to 24 days with tenure
• Personal Leave –3 days per year
• Paid Holidays –12 paid holidays per year
• Sick Leave — 12 days per year for personal or family health needs
• Vacation Buy — Option to purchase up to 40 additional hours annually

• Medical Plans:
  Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA)…