Wealth Services, Senior Manager

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.

We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.

Join us for the opportunity to grow and make a difference in ways that matter to you.

The Wealth Services team is seeking a Senior Manager to help shape the future of our client engagement experience through strong commercial judgment, entrepreneurial thinking, and a client-centered approach. This leader will manage a team of associates and serve as the primary representative for an assigned book of business, while also helping design and test new ways to engage clients.

The Wealth Services Senior Manager will lead associates across advice, sales, and service, ensuring a strong client experience while supporting business growth. This role balances day-to-day team leadership with longer-term strategy, including coaching associates, overseeing service and engagement activities, supporting sales and retention efforts, and contributing insights that strengthen the client relationship model.

• Develop and execute strategies to drive growth, support advisory and financial goals, and deliver strong client outcomes for an assigned book of business.
• Partner with managers and cross-functional teams to share best practices and improve overall team effectiveness.
• Contribute insights that shape ongoing evolution of client coverage, service models, and business strategy.
• Monitor market trends and competitor activity to inform business decisions and identify growth opportunities.

• Lead, coach, and develop a team of advisors, sales associates, and service associates, providing feedback and support to build the skills needed to meet client needs.
• Foster an inclusive, collaborative team culture built on communication, accountability, and continuous improvement.
• Guide associates through new processes, initiatives, and pilots while reinforcing best practices and operational excellence.
• Monitor team performance and provide reporting, insights, and recommendations to leadership and key stakeholders.

• Oversee daily team operations, including call activity, scheduling, service execution, performance metrics, and quality control.
• Serve as a visible representative of the team in client communications, webinars, and select public-facing activities.
• Oversee client engagement initiatives, including virtual education events, outreach campaigns, and programs designed to deepen relationships.

• Serve as an escalation point for complex client issues, helping deliver timely, compliant, and effective solutions.
• Maintain oversight of operational risk, complaint resolution, and regulatory and compliance requirements.
• Build and sustain long-term client relationships that support satisfaction, trust, and retention.