DCF Guns Sales Representative, West, Commission Based PLUS
Listed on 2025-12-31
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Retail
Customer Service Rep, Retail Sales
Job Overview
Are you motivated to be a part of a dedicated and motivated team working in a fun environment? Then DCF is the place for you! We are looking for a motivated full-time Sales Associate. DCF is Colorado's premier indoor shooting range, gun store, gunsmithing shop, and source for firearm training and education.
Whether you're a seasoned professional or a brand-new shooter, DCF has everything you need for a great day on the range and/or shopping. We've raised the bar when it comes to outfitting customers for the shooting sports, making us truly A Higher Caliber of Service.
Job Summary- Provides customer service and resolves issues by offering solutions, explanations and options.
- Provides customers' information about products or services, takes or enters orders, or obtains details of complaints.
- Assists customers in identifying and purchasing firearms and firearms related accessories and training
- Ensures full customer satisfaction and maintains a friendly, helpful demeanor.
- Ensures proper documentation and processing of firearms and related articles according to federal regulations.
- Creates strategies to ensure company profitability is maintained and goals are met.
- Identifies and prioritizes problems and issues related to service area.
- Maintains close contact with customer to give updates on progress toward resolution of issue or service requests.
- Ensures that appropriate changes were made to resolve customers' problems.
- Refers unresolved customer issues to designated departments.
- Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- The company reserves the right to add or change duties at any time.
- Education:
High School Diploma or equivalent - Experience:
1-3 years of related experience - Flexibility:
Willingness and ability to work longer shifts as required based on the needs of the store - Transportation:
Reliable transportation daily
- Strong Communication
- People Skills
- Service Oriented
- Time Management
- Collaborative
- Works well under pressure
Health benefits offered including employer-sponsored health, dental, and vision plans - eligible the first of the month following 30 days of employment. Employer paid life insurance with a $50,000 benefit, effective the first of the month following 60 days of employment (additional amounts available for purchase). Voluntary insurance available including life, AD&D, STD and LTD. 401k available after 6 months of employment.
Paid time off. Individual range membership at no charge plus discounts on firearms, ammunition and merchandise.
DCF Guns is an EEO employer - M/F/Vets/Disabled
This is a full-time position, and usually includes evenings and weekends. Pay is hourly plus commissions. Must have reliable transportation. Must submit to a background check.
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