Account Manager- SMB

Account Manager - SMB at Connecteam

We’re looking for a driven and dynamic Account Manager to join our team. In this role, you will be responsible for identifying and executing opportunities to expand our existing customer base and increase revenue through upselling and cross‑selling. You will work independently and collaborate closely with our SDR and CSM teams to drive growth.

Connecteam is a Tel Aviv‑based startup on a mission to change the work experience for 80% of the world's deskless workforce. Our business‑management platform helps thousands of businesses thrive by simplifying team management so they can focus on growth.

• Identify and execute upselling and cross‑selling opportunities with existing customers.
• Own the full sales cycle as a quota‑carrying Account Manager; manage your own account pipeline and contribute to the team’s pipeline.
• Become a product expert and be the face of the company, delivering exceptional customer service.
• Analyze customer data to identify expansion opportunities.
• Collaborate with SDR and CSM teams to ensure a seamless customer experience.
• Influence product enhancements based on customer feedback.
• Manage multiple tasks and projects in a fast‑paced, high‑pressure environment.

• One year of experience as an Account Manager/Account Executive at a SaaS company – must.
• Energetic, positive, and motivated – must.
• Strong customer‑relationship skills and ability to interact with individuals at all levels in an organization.
• Self‑learning, highly independent, and a strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high‑pressure, busy work environment.
• Must be able to work remotely from 9:00 AM to 6:00 PM Monday‑Friday.

At Connecteam, we aim to complete our hiring process at lightning speed, keeping the time between receiving your CV and signing with us super short, communicative, and transparent.

• Medical coverage.
• Insurance plan.
• Paid time off for vacation and sick days.
• 401(k) plan.

140‑160 K

We are accepting applications from employees working in the following states:
Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.

• We build our people up. Every team member is treated as a long‑term investment and we nurture and train them to excel.
• We make an impact on our customers' businesses by providing effective, affordable solutions for their deskless workforce.
• We get the job done, delivering real value and driving the company forward.
• We have fun together—from weekly happy hours to holiday parties.
• Everyone is welcome in a supportive environment where we share the responsibility to enrich each other’s lives.

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