Corporate Account Manager

Travel:
Required, 25% or more, contingent on vertical and department needs

Brist Mfg is a comprehensive creative agency and OEM apparel manufacturer. We provide businesses small and large, the ability to create highly customized and truly unique merchandise at industry-low minimums without sacrificing quality. It is our goal to align with and develop client relationships that can benefit from our technical and logistics services including website, e-commerce, warehousing and fulfillment solutions. We give our customers a blank canvas, allowing them to create without limitation, ultimately helping them leverage their brand and differentiate themselves in the marketplace.

We take pride in helping our customers rethink the power of merchandise and revenue stream by delivering the highest quality products and best-in-class service to our valued customers.

The Account Manager's primary role is to maximize sales opportunities through the development and execution of a robust metric-based retention and growth sales strategy. This position promotes customer engagement activities that strengthen account relationships and drive year-over-year increases and customer retention outcomes. Consistently hitting, if not exceeding established sales goals and targets is an expectation of this position. The AM is responsible for increasing Brist’s market share across the assigned vertical by growing current accounts, fielding inbound sales leads, and prospecting outbound opportunities.

• It’s all about high levels of sales engagement and activity: introducing new products and relatable trends to customers through the use of catalogs and development of line sheets, portfolios, curate interest in Brist Mfg. custom made easy and full-custom apparel and merchandise.
• Be a hunter, continue to evolve new customer prospects. Create new account and customer relationships that will drive revenue and ensure monthly goals and sales targets are met and/or exceeded.
• Be accountable, take ownership in driving reporting tools, goal setting and course correcting in regular meetings with the sales manager.
• Provide exceptional customer service, facilitate customer requests, manage sales orders.
• Utilize BI data and reporting to regularly leverage sales opportunities.
• Collaborate with design and supply chain staff, POD contributors, along with other Brist subject matter experts, accurately represent customer requirements and translate electronic images to ensure pre-production customer approvals, communicate production limitations.
• Ensure tech packs, sales orders and shipping expectations are accurate and approved by the customer.
• Manage a fast-paced workload while providing clear communication to your customers and teammates.
• Utilize best practices in sales techniques that grow and retain customers, producing year over year growth and increases in perceived customer value.
• Deliver clear and concise customer communication, even when you need to have difficult and challenging conversations.
• Develop and onboard accounts, maintain account information using the CRM.
• Own your sales performance, course-correct when necessary, be highly accountable.
• Plan and execute customer focused presentations, strategies, quotations, and product reviews.
• Accurately forecast, analyze and track account performance to identify sales opportunities.
• Execute vendor manual requirements with attention to detail.
• Be highly responsive & assist with urgent requests or issue escalations in a timely manner.
• Generate sales opportunities, manage sales cycles through successful close of business.
• Implement a mindset of continuous improvement, create efficiencies and reduce waste and over processing, create SOP’s.
• Foster and cement customer…