Service Professional II

Join to apply for the Service Professional II role at Seneca Companies, Inc
. With over five decades of proven experience, Seneca Companies began with a vision to deliver real value to customers in the petroleum industry through supplying quality equipment, innovative service and dependable construction of fueling sites. This vision has continued by expanding capabilities and evolving into a unique, multi-faceted service provider. Today, the Seneca team is proud to offer "The Complete Solution" with our distinct divisions.

This diversity enables us to serve the needs of an array of industries located throughout the Midwest, Southern and Mountain regions. We are committed to helping our employees learn and grow in a culture focused on growth, long-term success and teamwork.

• 50%:
  Service and repair electronic, hydraulic and mechanical petroleum equipment and other petroleum equipment in the service field while providing superior customer service. Troubleshoot and make repairs to ensure proper operations. Install, program and test newly installed equipment. This position requires daily driving between various customer locations and project sites.
• 20%:
  Communicate with service dispatch team on the status of work orders and service jobs. Open and close work orders with dispatch team. Provide service repair narratives (written and verbal) for our customers, and submit paperwork for time worked and repairs completed in a neat, accurate and timely manner.
• 15%:
  Collaborate/train with other service technicians on servicing/repairing/installing equipment and other essential functions of the position.
• 10%:
  Monitor and be accountable for accuracy of parts inventory in service vehicle including transfers of parts to appropriate jobs and other service techs as applicable as well as returns to warehouse facilities.
• 5%:
  Other duties as assigned.
• Working Hazards:
  Works in an environment with potential exposure to fumes, dirt, noise, equipment movement dangers, vibrations, dangerous chemical/solvents, electrical shock, and inclement temperature extremes.
• Physical/Mental Exertion:
  Ability to perform heavy physical labor exerting up to 50 pounds of force on an occasional basis and up to 20 pounds of force on a frequent basis, performing such tasks as climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, and grasping. Ability to drive for extended periods of time each day with possible overnight stays.

• Education:
  
  High School diploma or equivalent.
• Experience:
  
  3+ years of experience in mechanical systems, fuel systems, electrical systems, construction or related repair work experience is required.
• Licenses/Certifications:
  
  A valid driver’s license is required (Class E in MO). Technicians must maintain a good driving record. Current manufacturer and safety certifications required prior to hire;
  Hazwoper and Wayne certified preferred.
• Technical Abilities:
  Electrical knowledge and excellent mechanical abilities. Ability to operate mechanical equipment and machines as described.
• Autonomy/Direction:
  Typically reports to a supervisor or manager. Expected to work under intermittent supervision. Expected to have efficacy in the field, relying on senior technicians and supervisors less. Ability to teach and coach junior technicians on proper troubleshooting techniques.

• Competitive Pay
• Health, Dental, and Vision Insurance with optional offerings of HSA and FSA
• Paid Time Off including Vacation Time, Sick Days, Personal Days, and Holidays
• Employer-Paid Short- and Long-Term Disability
• 401k with Profit-Sharing Match
• Tuition Reimbursement
• Company Paid Life Insurance
• Free Employee Assistance Program (EAP) and Wellness Program

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Construction