DDC Controls Service Technician Springs

LONG Building Technologies

LONG Building Technologies, Inc. is an Equal Opportunity Employer.

Location:

Colorado Springs, CO, United States

Category

Technician - Building Automation

Description

Position Purpose

As a LONG Controls Service Technician, you will support customers by troubleshooting and programming temperature control systems hardware and software based on customer complaints and concerns, or as identified by Fault Detection & Diagnostics (FDD) software. Using your education, experience, and expertise in the commercial HVAC industry, you will perform emergency and preventative maintenance services on installed systems.

Pay Range

$36.05 - $39.90 per hr. plus potential profit share.

Benefits

• Medical
• Dental and Vision Insurance
• Voluntary Life Insurance
• Voluntary Accident and Critical Care Insurance
• Basic Life
• Short-Term and Long-Term Disability
• Employee Assistance Program (EAP)
• 401(k) with Employer Matching contributions
• Profit Sharing/Bonus/ Commission Program as applicable
• Paid Time Off
• Paid Community Service Day
• 8 Paid holidays
• Tuition Reimbursement
• Pet Insurance
• Legal and IDShield

Essential Duties and Responsibilities

• Provide inspections and assessments of the conditions of control systems for physical damage, wear and tear, and signs of degradation
• Perform preventative maintenance such as cleaning, part replacements, software updates, or system optimizations to minimize the risk of failures and malfunctions
• Utilize industry experience to troubleshoot any issues with systems to identify and implement solutions
• Effectively communicate with customers to answer any inquiries, offer guidance, and resolve technical issues
• Educate system users about proper function and upkeep to products
• Supply information to customers about investing into necessary replacements or vital repairs that are key components to devices
• Keep record of all repairs and maintenance and properly reporting issues to the technical supervisor
• Perform modifications to databases for supported systems to meet customer needs and equipment manufacturers recommendations, in accordance with LONG standards and contract documents
• Perform calibration and check-out of control systems, and ensures that specified sequence of operations and commissioning obligations are met
• Instruct customer's personnel on operation and maintenance of temperature control systems and energy conservation routines
• Provide information to update drawings and keep records of equipment for as-built documentation (submit all redlined drafting to application engineers)
• On-call work may be required on a periodic basis.
• Other duties assigned as the team and service offerings change/grow.

Qualifications

• Ability to legally operate a company vehicle.
• An aptitude for computers and/or mechanical equipment and a strong willingness to learn
• Strong analytical skills in solving software and integration challenges.
• Ability to interpret mechanical plans and specifications.
• Ability to handle multiple tasks simultaneously and willingness to accept responsibility and accountability.
• Strong customer service and analytical skills.

Preferred Qualifications

• Completion up to level 1 of the ASP Program
• Working knowledge of HVAC, control systems, building automation, electrical systems, energy management, engineering, installation, and construction procedures
• Programming and tro bleshooting skill with KMC, Distech, Tridium/Honeywell, and other equivalent systems
• Computer programming or electronic technical degree
• No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Physical Requirements

• This work may involve…