Road Supervisor - Route

Road Supervisor - Fixed Route

Transdev in Colorado Springs, CO is hiring a Fixed Route Road Supervisor. Road supervisors ensure all routes are completed in compliance with safety procedures. We are seeking customer service‑oriented professionals who are dedicated to safety.

Final date to receive applications: 10/10/2025 at 5:00 pm MST

Compensation & Benefits:

• Competitive compensation package of minimum $29.00 – maximum $35.90
• Vacation: minimum of two weeks
• Sick days: accrued up to 48 hours per year per Colorado law
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability

• Responsible for but not limited to Radio, Operations Dispatch, Terminal and Road Supervisor.
• Communicate job requirements and responsibilities to drivers.
• Day‑to‑day scheduling, counseling, and submitting evaluation reports to local management.
• Conduct on‑scene accident investigations; assist drivers in preparing accident reports, OSHA reports and safety violations documents.
• Develop and host driver training and safety courses; train new drivers and retrain drivers involved in accidents.
• Observe drivers on the road—correct safety problems on the scene while documenting violations.
• Liaison between drivers and both the customers and organization in customer service concerns.
• Evaluate and monitor driver safety and performance in compliance with legal, employment and labor policy matters.
• Assist Safety Manager with DOT/FTA compliance—drug testing and record‑keeping.
• Drive routes periodically.
• Oversee road‑service assigned carriers by tracking trip performance measures, route start times, incidents, etc.
• Provide customer support by responding to questions and concerns regarding customer trips including no‑shows, cancellations and missed trips.
• Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
• Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
• Other duties as required.

• High School Diploma or GED
• Valid Commercial Driver’s License with Passenger Endorsement
• Supervisory experience with hourly employees; 2‑3 years transit supervisory experience preferred
• 3‑5 years experience dispatching preferred
• Computer literate—basic knowledge of Microsoft Outlook, Word, Excel and Power Point
• Excellent verbal, interpersonal and customer service skills.
• Problem‑solving and analytical skills.
• Must be able to work shifts or flexible work schedules as needed.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

• Shifts may vary.
• Hours of operation:
  • Friday/Saturday/Sunday: 4:30 AM – 12:30 AM
  • Monday‑Thursday: 4:30 AM – 10:30 PM
• Please note that the schedule may be irregular.

Our fleet consists of various vehicle sizes, and all drivers must be able to operate each size.

The essential functions of this position require the ability to:

• Work outside in varying temperature, weather, and humidity conditions—100% of the job is performed outside, work alone and in remote locations.
• Sit for extended periods (up to 6–8 hours per day); frequently walk long distances and on possible sloped ground or slippery and uneven surfaces.
• Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level.
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to significant amounts of dust, vehicle fumes and noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process,…