Treatment Coordinator at Colorado Orthodontics

Dental Treatment Coordinator

Sets up treatment rooms for all new patient exams

Welcomes new patients/parents promptly with a warm smile

Ensures new patient experience is enjoyable every single time

Checks all new patient charts to ensure info was correctly entered upon scheduling

Has Ipad ready for new patients that have not filled this out prior to appointment

Responsible for new patient paperwork to ensure it has been completed. Map in fields from the online questionnaire into chart. Ensures process is compliant with HIPPA laws.

Completes New Patient Xrays for appointment

Gives accurate and correct pricing based on treatment plan recommendations. May include expected insurance amount if insurance has been previously verified for the specific patient.

Works numbers for new patients and sets up comfortable monthly payments that align with office guidelines

Keeps records of all contracts, fees, referral, and other important information

Helps to fill the schedule when needed by communicating with the Front Desk Coordinators

Ensures accurate charting and insurance information has been entered in correctly for Insurance Coordinator to submit once contract is signed.

New insurance information to be collected and scanned into chart by obtaining a copy of front and back of insurance card as well as half sheet filled out.

Sign contract with patient or parent before but no later than banding date. Have contract to Insurance coordinator by next working day.

Answers any questions patient might have regarding treatment

Works with Practice Managers to ensure all contracts and documents are up to date, gathers needed information, and update as changes take place.

Attend all staff meetings, front office meetings, and daily huddles.

Representing the practice in a positive way inside and outside of the office.

At least 1 year of treatment coordinating experience is required

Be self-motivated, organized, and have a positive attitude

Possess great understanding of dental terminology

Have excellent communication and written skills

Have excellent public relations skills

Work well with patients and team

Be experienced in delivering high-level customer service

Committed to the position arriving on time daily and staying late as needed.

Excellent computer skills including Microsoft Word, Excel, Teams, and Outlook

Bi-lingual preferred