Admin Services Team Member -Harmony

Harmony Recovery | Estes Park, CO | Full Time | Non-Exempt

Compensation

$20–$21 per hour

Reports To

Operations Director

Harmony Recovery, an All Health Network partner, is seeking an Administrative Services Team Member to create a welcoming, organized, and responsive experience for clients, visitors, and staff. This role provides essential front-desk and office support in a fast-paced recovery environment, helping ensure daily operations run smoothly while protecting client privacy and confidentiality.

We are looking for a dependable, service-oriented professional who communicates clearly, manages competing priorities, and contributes positively to a collaborative team.

Compensation

$20–$24 per hour

• Welcome clients, visitors, and staff and provide a positive, professional first impression.
• Answer incoming calls across multiple lines and route inquiries to the appropriate team member or department.
• Support clients and families by directing questions to the appropriate staff member.
• Coordinate phone reservations for Harmony functions and communicate details accurately.
• Receive and distribute mail, packages, voicemail, email, and other correspondence.
• Help maintain campus security by ensuring visitors complete required logs and confidentiality acknowledgements.
• Prepare and maintain client charts, binders, forms, office supplies, and materials in common areas.
• Manage daily outgoing mail and packages, including postage and metering.
• Accurately count and maintain funds in the cash drawer and register.
• Stock and sell merchandise in the Harmony store.
• Maintain a clean, organized, and continuously staffed front desk and reception area.
• Support opening and closing procedures, office equipment, name badges, shredding, supply replenishment, and special projects.
• Provide clerical support to departments as needs arise and contribute to a collaborative team environment.
• Protect confidential information and follow HIPAA, HITECH, 42 CFR Part 2, and all organizational policies and procedures.

• High school diploma or GED equivalent.
• Two years of experience in an office, administrative, healthcare, or behavioral health setting preferred.
• Proficiency with Microsoft Word, Excel, email, and calendar systems.
• Strong organization, attention to detail, sound judgment, and the ability to prioritize competing demands.
• Clear and professional written and verbal communication skills.
• Ability to work independently and collaboratively while following instructions and expanding job knowledge.
• Commitment to confidentiality, reliability, and Harmony Recovery’s mission and values.
• Valid Colorado driver’s license and an acceptable motor vehicle record when driving a Harmony vehicle or conducting Harmony business.
• If in recovery from a substance use disorder, one year of continuous sobriety is required.

You will join a mission-driven team committed to helping individuals build lasting recovery in a supportive environment. Eligible employees have access to benefits that may include medical, dental, and vision coverage; paid time off; floating paid holidays; company-paid life insurance and short-term disability; a 401(k) with company matching; paid education days; an employee assistance program; and additional workplace supports.

Harmony Recovery is a residential behavioral health program in Estes Park, Colorado, serving individuals with mental health and substance use needs. As part of the All Health Network family, Harmony Recovery combines compassionate service, collaboration, and high-quality care to support clients and families throughout the recovery journey.

Harmony Recovery and All Health Network are equal opportunity employers committed to an inclusive workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.