Crew & Support Specialist
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Customer Service/HelpDesk
Job Description & How to Apply Below
Location: Evergreen
Royal Caribbean Group is seeking a Tier 1 Agent, Crew Support to handle crew inquiries, manage travel details, and coordinate with Tier 2 agents and COEs. Responsibilities include documenting, responding through multiple channels, and ensuring SLA adherence.
The role requires strong customer service, planning, problem solving, and technical aptitude for industry systems. A fast-paced, multinational environment awaits.
This opening is for the Crew Experience & Support Specialist role at Royal Caribbean Group.
Full responsibilities and requirements are described in the listing above.
Learn more about the Crew Experience & Support Specialist role in the description above.
We appreciate your interest in this position.
Join Royal Caribbean Group and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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