Front Office Lead

Front Office Lead – Dental & Med Spa

Pay:
Based on experience $20-50.00 per hour

We’re searching for a Front Office Lead who’s excited to play a key role in helping our growing dental and med spa practice run smoothly every day. This is more than a reception role — you’ll be the go-to person for front‑office operations, patient service, and team coordination. This is a start up dental practice that is in need of an experienced office lead to take charge and get the practice patient‑ready!

• Lead and oversee daily front office operations for both dental and med spa services
• Greet and assist patients with warmth and professionalism
• Manage schedules, confirmations, and follow‑up communications
• Support providers by keeping the office organized and on time
• Guide, train, and mentor front desk team members
• Help with treatment coordination, financial arrangements, and billing questions
• Track office supplies, assist with inventory, and recommend process improvements
• Uphold HIPAA compliance and maintain patient confidentiality

• Previous experience in dental office management REQUIRED
• Confident leadership and excellent customer service skills
• Strong organizational and problem‑solving abilities
• Knowledge of scheduling systems, insurance, and payment processes
• Tech‑friendly and comfortable learning practice management software
• Must be knowledgeable in Open Dental

• Be part of a supportive, upbeat team focused on great patient experiences
• Work in a modern office that blends dentistry with med spa services
• Competitive pay based on experience, plus employee discounts on services/products