Drop Team Lead

Join to apply for the Drop Team Lead role at Full House Resorts, Inc

• Maintains a clean and safe work environment, following safety procedures and reporting unsafe conditions.
• Reports to work as scheduled, on time, and ready to work.
• Leads Drop Team Members in the accurate and efficient collection, sorting, counting, wrapping, and distribution of large sums of coin or cash money from slot machines or other gaming revenue sources.
• Ensures that money transfers or re‑impresses money are performed per direction.
• Ensures all incumbents in Drop Team Member positions sign or obtain proper authorization signatures for all transactions, including entering or exiting secure areas, using approved forms and complying with company policy and gaming regulations (Slot Summary Sheet, Count/Wrap Variance, Coin Vault Ledger, Transfer Sheets, Cash Transfers, Even Money Exchanges, Hopper Summary Sheets).
• Leads staff in the operation and maintenance of coin counting and wrapping machines.
• Provides technical direction, training, and guidance to Drop Team Members.
• Performs responsibilities in compliance with the Colorado Limited Gaming Act, Internal Control Minimum Procedures, internal policies and procedures, and Colorado Limited Gaming Regulations.
• Leads Drop Team as designated in the rotation schedule; works as a team member and assists with duties, developing effective working relationships and good customer service skills with guests and employees.
• Wears and maintains all uniforms properly, including nametag and gaming license.
• Maintains alertness for performance of all responsibilities and general awareness of casino operations, keeping Casino Manager and/or Security informed of any concerns.
• Complies with established security policies and procedures, informing Casino Manager and Security Supervisor of any concerns.
• Performs, when necessary, as a back‑up to the Drop Team staff.
• Performs other duties, including special projects, as needed and directed.

Demonstrated experience receiving, securing, handling, counting, reconciling, and distributing large sums of money. Demonstrated experience working and leading as a member of a team engaged in routine and physically demanding work.

Graduation from high school or equivalent. Two (2) or more years of recent and related experience preferred.

Demonstrated effective and diplomatic oral and written communication skills using English.

No decision‑making beyond the scope of essential duties.

Must have a valid and current State of Colorado Gaming License.

No additional skills required.

Frequent brisk walking, climbing stairs, crouching, stooping, bending, stretching, reaching, pushing, kneeling, squatting, standing; lifting 50–75 pounds to stack or move materials; pushing a money cart weighing over 1,500 pounds. Flexible workweek, any day, any shift, with additional hours routinely required.

Indoor environment near large numbers of people, warm due to physical demands, with loud or high noise levels from guests and coin machines.

Dollies and carts, money change machines, coin/money counting machines, power hand tools, safety equipment (steel‑toe shoes, weight belts, knee pads, earplugs), office equipment (fax machines, computers, photocopiers, calculators, staplers).

• Health & Wellness:
  Medical (full‑time only), HSA, FSA, Dental, Vision coverage.
• Financial Security:
  Life insurance, disability coverage, supplemental benefits.
• Retirement Savings: 401(k) plan with company matching after one year of service.
• Paid Time Off:
  Generous PTO program.
• Convenient Transportation:
  Free shuttle service from Colorado Springs and Woodland Park.
• Wellness Perks:
  Complimentary local gym membership.
• Professional Growth:
  Tuition reimbursement and career development opportunities.
• Exclusive Discounts:
  Employee savings on hotel and resort services.

Mid‑Senior level

Full‑time

Information Technology

Gambling Facilities and Casinos