Utilities & Finance Specialist

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Administration Full-Time Regular Salida, CO, US

Salary Range: $30.00 To $36.00 Hourly

Department:Finance / Administration

Job Title:Utilities & Finance Specialist

Reports to:Finance Director

Classification:Non-Exempt

GENERAL DESCRIPTION OF DUTIES:

The Utilities & Finance Specialist performs utility billing, payroll, customer service, and administrative functions in support of the City’s utility and financial operations. Primary responsibilities include administration of the utility billing program, payroll processing, maintaining utility and financial records, assisting customers with utility accounts and billing inquiries, and providing administrative support for the City’s water and wastewater utility operations.

The position also assists with accounts payable, accounts receivable, budget and audit activities, cashiering, and other finance and administrative functions as assigned. As the primary backup for the City Hall front desk, the position assists with walk-in customers and callers and helps ensure continuity of customer service operations. Work requires strong organizational, customer service, communication, and problem-solving skills, with the ability to manage detailed information, work independently, and collaborate effectively across City departments.

ORGANIZATIONAL RELATIONSHIPS:

Works under the general direction of the Finance Director and is responsible for administering utility billing, payroll processing, customer account activities, and related finance and administrative functions in accordance with established policies, procedures, and applicable requirements.

Collaborates with employees across all City departments and regularly interacts with utility customers, vendors, contractors, financial institutions, auditors, governmental agencies, and the public. Serves as a resource for utility billing procedures, financial policies, and Municipal Code requirements and may provide support in the Finance Director's absence.

ESSENTIAL DUTIES:

The following statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. The City of Salida reserves the right to modify or assign additional duties as needed.

Utility Billing Administration

• Administer all aspects of the utility billing program, including account setup and maintenance, billing generation, meter data integration, customer account management, and final billing.
• Coordinate with Public Works, developers, property owners, and external agencies regarding meter readings, service changes, utility applications, tap permits, and sewer billing activities.
• Maintain customer records, billing classifications, and account information in compliance with City ordinances, resolutions, and the Salida Municipal Code.

Customer Accounts, Revenue, and Compliance

• Research and resolve customer billing inquiries; process authorized billing adjustments, payment transactions, ACH files, auto-pay accounts, liens, and related account activities.
• Analyze utility usage, billing, and revenue data; prepare receivable calculations, audit schedules, and other financial reporting related to utility operations.
• Prepare required utility reports and surveys and ensure compliance with applicable regulations, policies, records retention requirements, and Municipal Code provisions.

Payroll Administration

• Process bi-weekly payroll using ADP Workforce Now, including timekeeping uploads, payroll validation, deductions, tax with holdings, retirement contributions, and general…