Eligibility Representative

Eligibility Representative – 10752
Colorado Coalition for the Homeless

Join to apply for the Eligibility Representative‑10752 role at the Colorado Coalition for the Homeless.

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at‑risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well‑being, and stability of those it serves.

• Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
• Building strong, caring and trauma‑informed communities through the integration of housing, health care and supportive services.
• Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
• Achieving excellence through continuous quality assurance, innovation and professional development.
• Using resources judiciously and effectively.

This position provides support relating to acquiring benefits such as personal identification information, state disability fund, Medicaid health insurance, Medicare health insurance, food assistance, SSA etc. The Benefits Specialist is responsible for assisting with disability student loan forgiveness, divorce application forms and referrals, accessing online tax programs, birth certificates, Social Security cards, child support referrals, and stimulus benefits.

NOTE: The candidate chosen for this position will be required to complete our internal credentialing and privileging process prior to a start date. The credentialing and privileging timeline is dependent on the selected candidate's submission of documents necessary for clearance. A start date will be scheduled once credentialing and privileging is complete.

• Valid driver’s license required, which may be waived if necessary based on overall candidate experience and current needs of the business.

• Choice of HMO or PPO health insurance coverage options.
• Option for dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care, dependent care, parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program.
• Dollar‑for‑dollar retirement plan matching contributions up to 5% of earnings with 3‑year vesting.
• Extensive paid time‑off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full‑time employees in their first year.

• Conduct initial benefits assessment of new residents to determine needs.
• Apply regulations and work procedures to verify and determine benefits and eligibility for public assistance programs and referrals for social services.
• Help clients understand and fill out forms and processes required paperwork.
• Assist residents with ongoing benefits related care needs.
• Evaluate residents' benefit needs through regular contact.
• Provide transportation for clients as necessary for benefit‑related appointments.
• Ensure timely & accurate use of all company systems as required while maintaining complete up‑to‑date records and any future upgrades as directed.
• Perform other job duties as assigned.

• Bachelor’s degree in social work, counseling or similar field preferred.
• Understanding of issues related to homelessness including common physical & mental health conditions, recovery‑oriented, evidence‑based interventions, complexities within provided services, and trauma‑informed care.
• Collaborates cross‑departmentally with Coalition staff to grow & contribute to the success of program objectives, culture, & a positive working environment.
• Ability to build and maintain internal and external relationships that motivate, guide, and/or reinforce performance of others toward goal accomplishments.
• Approaches tasks with thoroughness and consistency and holds value for precision and thoughtful review of work to ensure strong outcomes.
• Communicates information clearly…