Pharmacy Technician

This is a full-time position offering competitive wages and a comprehensive benefits package. Benefits include health, dental and vision insurances, generous paid time off, 401k plan with employer matching, company paid life insurance, supplemental insurance plans (STD, LTD, etc.), employee assistance program, employee discount, ski/bus pass discount program, and more! Benefits vary by employment classification and are subject to enrollment eligibility.

A retail Pharmacy Technician assists the pharmacist in providing medications and customer service. This position is key to ensuring efficient operation within the retail pharmacy while providing excellent customer service and support to the pharmacist.

Job Responsibilities:

Customer Interaction:
Greet customers, receive prescription orders, and answer questions related to medications, refills, and over-the-counter products.

Prescription Processing:
Accurately input and process prescriptions, ensuring all information is correct and up-to-date. Verify patient details, medication dosage, and instructions.

Medication Preparation:
Assist the pharmacist in measuring, packaging, and labeling prescriptions for patients, ensuring accuracy and compliance with safety protocols.

Inventory Management:
Monitor stock levels, order supplies, and check for expired medications. Assist with receiving and storing pharmaceutical inventory.

Billing & Insurance:
Process insurance claims, resolve payment issues, and handle customer co-pays. Ensure proper communication with insurance companies for pre-authorizations and coverage details.

Customer

Education:

Inform customers about the availability of generic options, prescription refills, and any necessary instructions on medication use or potential side effects (under pharmacist supervision).Regulatory Compliance:
Ensure adherence to state and federal laws, including HIPAA privacy regulations and pharmacy-specific laws.

Assist in Managing Workflow:
Support pharmacists by organizing prescriptions, keeping the workspace tidy, and handling phone inquiries.

OTC Product Sales:
Assist customers with over-the-counter medications, vitamins, and other health-related products, offering guidance based on customer needs.

Education:

High school diploma or equivalent.

Certification:
Certification as a Pharmacy Technician (CPhT) preferred; required to be registered with the Colorado State Board of Pharmacy.

Attention to Detail:
Ability to accurately process prescriptions, handle sensitive customer data, and ensure correct medication labeling.

Customer Service:
Strong communication skills for interacting with patients and providing information in a helpful, respectful manner.

Problem-Solving

Skills:

Ability to resolve insurance issues, prescription discrepancies, and address customer concerns effectively.

Physical Requirements:

Ability to stand for extended periods, lift boxes, and perform repetitive tasks like labeling and stocking medications.

Work Environment:
Busy work environment. May require flexibility in schedule, including evenings and weekends.